Retail TouchPoints

Latest Posts

How to Build a Strong, Customer-Centric Self-Checkout Strategy

Self-checkout is already a big part of how customers shop — according to RBR’s report, “EPOS and Self Checkout in 2020”, shipments of self-checkout solutions increased by 52% in 2019…

Executive Viewpoints September 29

#RSP20 Webinars Offer Guide for Growth in the New Retail Reality

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available…

Features September 29

Patagonia Promotes Three Executives, Fills Parent Company CEO Slot

Patagonia has named Ryan Gellert CEO of Patagonia Works, the retailer’s holding company. Gellert has overseen Patagonia’s European, Middle Eastern and African business since 2014. The retailer also will elevate…

News September 28

Bed Bath & Beyond Names Chief Strategy and Transformation Officer

Bed Bath & Beyond has named Anu Gupta as Chief Strategy and Transformation Officer. Gupta will be responsible for the company’s comprehensive strategy and transformation program, including continuing to develop and implement strategic…

News September 28

The Need for Delivery Speed Drives Holiday Hiring

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Across a wide…

Features September 28

How to Make the Most of Free Google Shopping Listings

With the coronavirus pandemic forcing businesses to shutter their brick-and-mortar outlets and target customers online to simply stay afloat, many have had to drastically increase their digital marketing spend. However,…

Executive Viewpoints September 28

Mobile App Security: More Important Than Ever For Retailers During The Pandemic

The traditional retail sector has suffered tremendously due to the COVID-19 pandemic. In the United States, few physical retail stores were able to open in March, April and May. As…

Executive Viewpoints September 28
James Thomson on Retail Remix

Amazon: Beat Them, Join Them Or Both?

Featuring: James Thomson, Buy Box Experts James Thomson is a former Amazon executive that helped make the Internet titan what it is today. Now, he’s using his experiences and learnings to…

September 28

Target To Hire 130,000 Holiday Associates, With Emphasis On Order Fulfillment

Target’s holiday hiring numbers will be in line with the 130,000 associates onboarded in 2019, but this year’s emphasis on e-Commerce will shift how they are assigned. The retailer will…

News September 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank