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CVS Names Aetna Veteran as New President and CEO
CVS Health has named Karen Lynch as its next President and CEO, effective Feb. 1, 2021. Current President and CEO Larry Merlo will continue to serve on CVS Health’s Board…
News November 6Transparency: The ‘Secret’ to Successful Seasonal Marketing
With brand marketers charged with growing market share and attracting new consumers throughout the never-ending cycle of seasonal marketing, the search for a competitive advantage over others in the category…
Executive Viewpoints November 6How Schnuck Markets Harnessed Robots to Take Cleanliness to the Next Level
Since the start of the pandemic, cleanliness has become more important than ever. This is a particularly important challenge for grocery retailers like Schnuck Markets, which exist in a space…
Features November 6The Need for Retail Customer Service on Social Media is Real
With the holiday shopping season starting even earlier this year, today’s retailers must have a sound customer service strategy across all channels. And with social commerce sales expected to reach…
Executive Viewpoints November 6Marks & Spencer Leverages 3D Computer-Aided Design to Improve Product Testing
Marks & Spencer has partnered with First Insight and Optitex to improve its ability to bring products to market. The retailer is utilizing First Insight’s digital product testing solution and…
News November 5Estée Lauder Elevates Online Gift-Giving with Recipient Personalization Options
The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare…
News November 5Battered by COVID, Pet Valu Will Shutter All 358 U.S. Stores
Specialty pet food and supplies retailer Pet Valu Inc. will wind down its operations due to severe impact from COVID-19, shuttering all 358 stores and warehouses in the Northeast and…
News November 5Estée Lauder, Nike, Apple See Success in First Phase of 11.11 Holiday
Alibaba launched the 11.11 Global Shopping Holiday in two phases, joining other major retailers in spreading its biggest shopping days over longer periods. The first phase, which ran from Nov.…
News November 5Clyde Provides Platform for Offering Extended Warranties
Clyde, a product protection platform, aims to empower retailers by letting them offer their customers extended warranties and accident coverage as ways to grow revenue and drive customer loyalty. The…
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