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CVS Names Aetna Veteran as New President and CEO

CVS Health has named Karen Lynch as its next President and CEO, effective Feb. 1, 2021. Current President and CEO Larry Merlo will continue to serve on CVS Health’s Board…

News November 6

Transparency: The ‘Secret’ to Successful Seasonal Marketing

With brand marketers charged with growing market share and attracting new consumers throughout the never-ending cycle of seasonal marketing, the search for a competitive advantage over others in the category…

Executive Viewpoints November 6

How Schnuck Markets Harnessed Robots to Take Cleanliness to the Next Level

Since the start of the pandemic, cleanliness has become more important than ever. This is a particularly important challenge for grocery retailers like Schnuck Markets, which exist in a space…

Features November 6

The Need for Retail Customer Service on Social Media is Real

With the holiday shopping season starting even earlier this year, today’s retailers must have a sound customer service strategy across all channels. And with social commerce sales expected to reach…

Executive Viewpoints November 6

Marks & Spencer Leverages 3D Computer-Aided Design to Improve Product Testing

Marks & Spencer has partnered with First Insight and Optitex to improve its ability to bring products to market. The retailer is utilizing First Insight’s digital product testing solution and…

News November 5

Estée Lauder Elevates Online Gift-Giving with Recipient Personalization Options

The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare…

News November 5

Battered by COVID, Pet Valu Will Shutter All 358 U.S. Stores

Specialty pet food and supplies retailer Pet Valu Inc. will wind down its operations due to severe impact from COVID-19, shuttering all 358 stores and warehouses in the Northeast and…

News November 5

Estée Lauder, Nike, Apple See Success in First Phase of 11.11 Holiday

Alibaba launched the 11.11 Global Shopping Holiday in two phases, joining other major retailers in spreading its biggest shopping days over longer periods. The first phase, which ran from Nov.…

News November 5

Clyde Provides Platform for Offering Extended Warranties

Clyde, a product protection platform, aims to empower retailers by letting them offer their customers extended warranties and accident coverage as ways to grow revenue and drive customer loyalty. The…

News November 5
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