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Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season
To say that year-over-year traffic results for Black Friday Week were soft would be an understatement. It was a very tough couple of days for brick-and-mortar retailers. However, looking a…
Executive Viewpoints December 7
The Future of Physical Retail
The coronavirus pandemic has had devasting effects on the retail industry, from massive business losses to countless layoffs. The shopping landscape has permanently shifted, and as customers finally return to…
Executive Viewpoints December 7
Meijer Launches Same-Day Delivery in 6 States
Meijer has partnered with Instacart to offer same-day delivery to homes near its stores in Michigan, Ohio, Indiana, Kentucky, Illinois and Wisconsin. The partnership will cover thousands of grocery products…
News December 4
Small Food Trucks Get Revenue Boost From Order-Ahead Tech Partnership
Roaming Hunger, an online marketplace that connects food trucks with events and brands, has partnered with Sleek, a skip-the-line solution provider, to launch an online ordering system for mobile food…
News December 4
WSJ Report: UPS Limits Shipments from Gap, Macy’s, Nike as Ecommerce Booms
On Cyber Monday, delivery giant UPS reportedly sent an internal message to drivers across the U.S. instructing them to stop picking up packages from six retailers, including Gap, Macy’s, Nike,…
News December 4
Are Your Frontline Workers Equipped for Holiday Order Fulfillment?
It’s no secret that ecommerce has been changing retail operations for years now — decades, really. Consumers can easily access a full assortment of goods, many personalized to their tastes…
Executive Viewpoints December 4
ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role
Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic Solutions. But even if consumers are doing a…
Features December 4
How to Boost Retail Brand Loyalty With a Mobile App
82% of companies agree that retaining a customer is cheaper than acquiring a new one. In fact, the acquisition is 5 times more expensive than retention. Having these two numbers…
Executive Viewpoints December 4
7-Eleven Adds Mobile Wallet to its Loyalty App
7-Eleven has launched an app-based mobile wallet that will enable contactless payment at participating U.S. stores. The 7-Eleven Wallet is integrated directly into the 7-Eleven app and it lets shoppers…
News December 3
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