Retail TouchPoints
Albertsons Launches AI-Powered Restructure Following Soft Q1 Results
Top Stories
Latest Posts
Lululemon Appoints First Female CFO
lululemon athletica has promoted Meghan Frank to CFO, making her the first woman to hold the role at the company. She brings more than 20 years of experience within the…
News November 23
Podcast: Have the Holidays Created More Cybersecurity Risk?
While online shopping — especially in the age of COVID — adds a layer of convenience and safety to holiday shopping, it also increases the risk of cybersecurity threats. We…
Executive Viewpoints November 23
Caleres to Close 133 Naturalizer Stores, Bring in New President of Famous Footwear
Caleres plans to close 133 Naturalizer stores by the end of January 2021 and adjust its back-office infrastructure as the shoe retailer shifts to a digital focus. Additionally, Famous Footwear…
News November 23
CVS Names Crate & Barrel CEO to Head CVS Pharmacy/Retail
CVS Health has named Neela Montgomery EVP and President of CVS Pharmacy/Retail, effective Nov. 30, with responsibility for overseeing the retailer’s 10,000 pharmacies across the U.S. Montgomery will report directly…
News November 23
Q3 2020: Walmart, Home Depot Stand Strong as Macy’s and TJX Seek Digital Turnarounds
While news of potential COVID vaccines has many retailers anticipating a return to in-store shopping in 2021, this year’s Q3 financial results show that consumers’ hunger for ecommerce shows no…
News November 23
Customer Journey Mapping: Don’t Just Meet Your Customers’ Expectations, Exceed Them
Ever since the late 20th century, when access to the internet became more widely available, technology has fueled democratization of information. Through websites, apps, phones, streaming services, media and other advancements,…
Executive Viewpoints November 23
3 Ways to Help Your Frontline Thrive Amid Pandemic Fatigue This Holiday Season
You may have plenty of masks, floor markers and plexiglass to go with your holiday inventory and festive in-store music. But have you really considered what your frontline needs to…
Executive Viewpoints November 23
Are the Holidays Creating More Cybersecurity Risk?
Featuring: Steve Ragan, Akamai Many of us know the risks of creating obvious and uncomplicated passwords like “password123,” “12345,” or (gulp) our name and birthday. But has that really stopped…
November 23
Neiman Marcus Gets into the Spirit with Virtual Santa Visits and Safe Holiday Shopping Experiences
Neiman Marcus has launched a well-stuffed stocking of in-store and online services to help power personalized and experiential retailing for a holiday season being defined by social distancing. The new…
News November 20
