Retail TouchPoints

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JCPenney CEO Out; New Owners Start Executive Search

JCPenney CEO Jill Soltau has stepped down as the retailer’s new owners, Simon Property Group and Brookfield Asset Management, begin a search for a new leader to reinvigorate the retailer.…

News January 4

e.l.f. Beauty’s Growth Formula: TikTok, Clean Products and a Clear Brand Mission

As many brands continue to “pivot” and find ways to evolve their businesses amid the chaos that is the COVID-19 pandemic, e.l.f. Beauty is riding high on seven consecutive quarters…

Features January 4

Trends in Retail: COVID Accelerated Some and Created Others

Retail customers have always been demanding. For starters, they have long insisted on speed, convenience, variety and personalization. And that’s just a subset of the attributes they expect to find…

Executive Viewpoints January 4

The Future of Retail is 3D

The repercussions to the traditional retail sector in the wake of the COVID pandemic are well documented and experienced far and wide. However, as social distancing reduces footfall and revenue…

Executive Viewpoints January 4

Sportswear Brand On’s First Global Flagship Debuts With a ‘Magic Wall’

Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its first standalone brick-and-mortar store — boasting a design-centric and technologically driven approach…

Features January 4

Why We’ll See Retail Media Groups Rapidly Explore Off-Platform Media Opportunities

Walmart’s small self-service ad platform just announced a new performance dashboard for clients to track campaign analytics and performance in real time across both ecommerce and brick-and-mortar. Kroger’s media advertising…

Executive Viewpoints January 1
Fill Decision Making Gaps With AI-Driven Demand Forecasting, Dynamic Pricing Tech

Using Dynamic Pricing to Maximize Ecommerce Profits

It is not secret that today’s retail environment has radically changed into a highly competitive and dynamic market. And if this was a challenge for retailers in pre-pandemic times, it…

Executive Viewpoints January 1

2020 has Seen an Irreversible Change in Consumer Behavior; Now is the Time to Adapt

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. Such a time of upheaval has led to…

Executive Viewpoints December 31

Tips on How to Master Real-Time Customer Engagement

There are moments when you glance up and notice a red-faced customer marching towards you with a look in their eye and know that everything in the moment in which…

Executive Viewpoints December 30
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