Retail TouchPoints

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IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation

No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others, particularly due to the impact of the COVID-19 pandemic. The IDC FutureScape…

Features January 22

Contact Center AI Key to Retail’s Recovery in 2021

Analysts and consumers have been predicting the death of retail for many years now, but 2020 was especially grim. Earlier in the year, Coresight Research said as many as 25,000…

Executive Viewpoints January 22

What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. What used to be popping into a store three or more times a…

Executive Viewpoints January 22

Bold Colors and Shapes Define the New Joe Fresh Flagship in Toronto

The newly opened Joe Fresh flagship store in Toronto offers an energizing experience that embodies the brand’s essence with a youthful, fashion-forward atmosphere. Designed by Burdifilek in collaboration with the…

News January 21
Winn-Dixie Southeaster Grocers

Southeastern Grocers Debuts IPO

Southeastern Grocers­ — parent company of BI-LO, Fresco y Más, Harveys Supermarket and Winn-Dixie — has launched an initial public offering of 8.9 million shares of its common stock to…

News January 21

Costco Launches Curbside Pickup Pilot in New Mexico

Costco is offering curbside pickup at three Albuquerque locations through a partnership with Instacart. All three locations are offering a selection of 2,000 grocery and non-food items during the initial…

News January 21
Belk

WSJ Report: Belk Lenders Try to Keep Retailer Out of Bankruptcy Court

Belk, and its lenders including KKR and Blackstone, are attempting to avoid filing for Chapter 11 bankruptcy protection via an out-of-court deal, according to an article from CNBC that cites…

News January 21

NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its reputation for insightful presentations from retail industry leaders drew a significant “crowd”…

Features January 21

Lightspeed Integrates Retail and Supplier Supply Chain Data for Greater Flexibility

Omnichannel commerce provider Lightspeed has launched the Lightspeed Supplier Network for North American retailers. The fully integrated stock ordering solution aims to improve supply chain management for SMBs by giving…

News January 21
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