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Post-COVID Consumer Priorities: Personal Budgets, Brands’ Social Responsibility
As the world emerges from the COVID-19 crisis, consumers plan to fundamentally change how they spend money and live their lives. According to the sixth EY Future Consumer Index, people…
Features April 2
3 Keys to Enhance Your Online Customer Journey with AI
Gartner reported that COVID-19 has accelerated permanent changes in retail customer behavior. Companies that can’t deliver a seamless, personalized online experience risk losing customers and revenue. Now more than ever,…
Executive Viewpoints April 2
Can Modern CRM be the Lifeline Retail is Looking for?
In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your brand, and in return they expect you to…
Executive Viewpoints April 2
Herman Miller Group Opens Multipurpose Space in Chicago’s Fulton Market
Design and furnishings company Herman Miller has opened a standalone location in Chicago’s Fulton Market that brings together its growing family of eight brands under one roof in a new…
News April 1
Michaels to Test Same-Day Delivery with Instacart
Michaels is the first arts and crafts retailer to join Instacart Marketplace with the launch of a new pilot program to test out same-day delivery services from nearly 100 Michaels…
News April 1
Buy Now, Pay Later: Does it Work for your Online Retail Business?
Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century.…
Executive Viewpoints April 1
How Amazon’s ‘Trench Warfare’ Against Unions Could Damage its Consumer Confidence
Editor’s note: This article has been updated with additional information about Amazon. An Amazon fulfillment center in Bessemer, Ala. has become the first battle site in a war to unionize…
Features April 1
STORIS Improves Retail Insights With Growing Library of Reports and Analytical Tools
STORIS has introduced a Strategic Business Intelligence (BI) suite to help support retailers with their analytical initiatives. The platform includes the STORIS BI and Data Warehouse technologies as well as…
News April 1
Kantar Introduces Tool to Help Retailers Optimize Their Ecommerce Assortments
Kantar has launched RichMix eAssort, an assortment optimization tool designed to use transferable demand curves to measure the incremental impact of changing the items and facings in a retailer’s mix…
News April 1
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