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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online
The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Propelled by new technologies and heightened consumer demand, some segments…
Features May 55 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’
The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to…
Executive Viewpoints May 5SIGNA Sports Expands Reach into U.S. Tennis Market with Tennis Express Acquisition
European sports ecommerce and tech platform SIGNA Sports United (SSU) has agreed to acquire the U.S.-based online tennis retailer Tennis Express. The acquisition will expand SSU’s reach in the tennis…
News May 4Boscov’s Enhances Website Experience with Unified Commerce Solution
Family-owned department store chain Boscov’s is upgrading its ecommerce ecosystem through an expanded partnership with unified commerce platform Kibo. The retailer already is using Kibo’s order management and personalization products.…
News May 4Freitag Opens New DIY Store in Bangkok Featuring Recycled Materials
Zurich-based bag manufacturer Freitag will open a new store in Bangkok where customers can create their own products, choosing from 1,200 one-off bags and accessories made from used truck tarps.…
News May 4Bobbi Brown Launches New Virtual Makeup Consultation Service
Bobbi Brown Cosmetics is bringing its hallmark one-on-one beauty consultations online in a new partnership with Perfect Corp. The interactive digital experience uses augmented reality and AI-powered mobile web tools…
News May 4eBay Enhances Sellers’ Cross-Border Capabilities in Greater China
eBay has partnered with digital payments solution provider Payoneer to simplify cross-border sales and streamline the payment experience for its sellers in select countries. Through this partnership, eBay is able…
News May 43 Strategies for Responding to the Changing Retail Landscape
Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense…
Executive Viewpoints May 4How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey
When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). But…
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