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Paper Source

Barnes & Noble Owner Acquires Paper Source With Plans for Complementary Partnerships

Paper Source will sell itself to Elliott Investment Management, allowing the retailer to emerge from Chapter 11 and pursue a turnaround. The company will emerge with significantly less debt and…

News May 11
Macy's Herald Square Revitalization

Macy’s Doubles Down on NYC Flagship Location with $235M Investment in Herald Square Revitalization

Macy’s has announced sweeping plans to renew its historic Herald Square flagship location, by investing in upgrades to the area’s transit infrastructure and developing a “modern, pedestrian-friendly urban space” around…

News May 11
Clothes Landfill Returns Waste

How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)

It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the U.S., 5 billion pounds of returned goods end up in landfills and…

Features May 11

Five KPIs That Tell you Everything About Your Returns Customer Experience

Many retailers are getting the concept of customer journeys wrong, or, rather, they have great customer journeys mapped out — they just end after the “purchase” moment. For sure, the…

Executive Viewpoints May 11

Athlocity Launches Ecommerce Sites for Under Armour in the Middle East

Athlocity, which distributes Under Armour products in the Middle East through 30 brick-and-mortar locations, will add an ecommerce platform to its site through a collaboration with Emakina. The Under Armour-branded…

News May 10

PacSun Names Co-CEOs and New President

PacSun has named Alfred Chang and Mike Relich as its new Co-CEOs, and promoted PacSun Chief Brand Officer Brieane Olson to President of the specialty retailer. Chang is currently President…

News May 10
Eddie Bauer

Eddie Bauer Acquisition Gives Authentic Brands a Foothold in Growing Outdoor Category

Outdoor brand Eddie Bauer is the latest retailer to be snapped up by brand management firm Authentic Brands Group (ABG) and SPARC Group, a joint venture between ABG and mall…

News May 10

In-Store Convenience Sales Rose 1.5% in 2020

In 2020, U.S. convenience stores found brick-and-mortar success despite a tumultuous year: in-store sales rose 1.5%, to $255.6 billion, even though overall industry sales fell 15.4% to $548.2 billion. Additionally,…

Features May 10

Report: JCPenney Cuts 650 Jobs Across Operations as it Seeks New Texas HQ

JCPenney has cut 650 jobs across its stores, field operations and corporate offices, totaling approximately 1.5% of its workforce, according to The Dallas Morning News. The cuts include 100 workers…

News May 10
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