Retail TouchPoints

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The Fusion of Food, Fashion and Gastronomy

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and small commercial spaces in the food (as well as the non-food) sector…

Executive Viewpoints June 2

How GNC Tackled a Double Whammy: COVID-19 and its New Website’s Shakedown

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for…

Features June 2

Why Scaling Delivery Operations Goes Beyond Adding Drivers

Delivery volumes and expectations for rapid delivery have consistently grown for years, but 2020’s drastic increase in ecommerce demand could not have been predicted. The COVID-19 pandemic triggered an ecommerce…

Executive Viewpoints June 2

Shocking News: 7-Eleven Plans to Install 500 Electric Vehicle Ports

7-Eleven has set itself an ambitious goal: installing 500 Direct Current Fast Charging electric vehicle (EV) ports at 250 select stores in the U.S. and Canada by the end of…

News June 1

Gurney Food Hall

(Click on a photo to expand and open the full-size images.) Gurney Food Hall opened in October 2020 in Gurney Plaza, a shopping mall and tourist destination in Penang, Malaysia.…

News June 1
Marketplaces Part Two - the How

3 Keys to Creating a Successful Third-Party Marketplace: Compete on Your Terms, Not Amazon’s

[Editor’s note: This is the second part of a two-part series about the growth of third-party marketplaces. Check out part one of this series to find out what is driving…

Features June 1

The Road from Brand Safety to Corporate Responsibility

Throughout 2020 and into 2021, brands have gotten accustomed to pivoting when the news cycle hangs on unprecedented events. We’ve seen advertisers react quickly: pausing campaigns, pulling spend and using…

Executive Viewpoints June 1

The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

The COVID-19 pandemic has definitely made its mark on the retail industry, with more than 8,000 brick-and-mortar stores shutting down in 2020. Even as restrictions begin to ease, few are…

Executive Viewpoints May 31

Creating Authentic, Personalized Experiences Gen Z Shoppers won’t Cancel

As digital natives, Generation Z has come of age steeped in a constant stream of news, updates, and content across the many platforms and devices they access on a daily…

Executive Viewpoints May 31
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