Retail TouchPoints

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Social Shopping Behaviors

Study: Consumers Warm to Social Commerce, But Payment Mistrust Could Hamper Growth

Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around the world turned to one of the few remaining channels available for…

Features June 7

Assessing Marketer Readiness for the Privacy-First Digital Era

A major chapter of the digital era is morphing into a new one. From Google’s elimination of third-party cookies to Apple’s AppTrackingTransparency policy to GDPR, data practices are being upended.…

Executive Viewpoints June 7

Positive Q1 Results: Lululemon, Lands’ End and Macy’s did More than Just Regain Lost Ground

While year-over-year Q1 2021 results were strong across the board, much of the increases were largely due to comparisons being made to sales during the initial onset of the pandemic.…

News June 4
Target Deal Days 2021

Target, Walmart Seek Their Shares of Prime Day-Fueled Shopping

After weeks of anticipation, Amazon announced that Prime Day 2021 would take place June 21 and 22. The news was swiftly followed by announcements from competing retailers about their own…

News June 4
Google Shopping Ecommerce

Why Google’s Recent Shopping Blitz is as Much About Advertising as Ecommerce Expansion

Google has indisputably cornered the market on search, and now the tech giant is setting its sights further afield as it looks to become a place where shoppers not only…

Features June 4

Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. In particular, consumer…

Executive Viewpoints June 4
Sears Curbside Returns

Empathy Won Out in 2020 — Now Can CXOs Close the Experience Gap?

With vaccines rolling out and restrictions rolling back, retailers are pivoting once again. Now, retail CXOs need to close the experience gaps that have developed between the pandemic era channels…

Executive Viewpoints June 4

My Wireless Simplifies Task Management Chainwide with New Solution Deployment

My Wireless, an authorized AT&T retailer, will utilize Intelocate to enhance its day-to-day issue resolution and task management processes. The retailer aims to create visibility and improve turnaround times by…

News June 3
Stackla UGC

Nosto Acquires UGC Marketing Platform Stackla

Ecommerce personalization platform Nosto has acquired visual content marketing platform Stackla, which helps marketers discover, manage and display authentic, influential visuals across all their marketing touch points via its AI-powered…

News June 3
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