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Latest CAMP Location Showcases the Art of Child’s Play
In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive…
Features July 21
Zoom Acquires Five9 for $14.7B to Bolster Customer Service Offerings
Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock transaction valued at approximately $14.7 billion. With the acquisition, Zoom said it…
News July 20
Shoppers Are Flocking to a New Digital ’Hood. What Does This Mean for Retail?
During the pandemic, much like our working lives and our socializing, retail had to migrate solely online — and with this seismic shift, shopper expectations have skyrocketed. A smooth transaction…
Executive Viewpoints July 20
Successful Retail Marketing Requires a Skilled ‘Data Translator’
Mastering data is critical for retailers, particularly those serving specialty areas. The ability to reach consumers at the moments in time when they’re likely to make — or at least consider —…
Executive Viewpoints July 19
Uber Expands Same-Day Grocery Service to 400 Cities with Plans to Go National
On-demand and scheduled grocery delivery services from Uber Technology have now expanded to 400 towns and cities in the U.S., more than doubling the availability of the offering. Both Uber…
News July 19
Putting Agility into Action to Drive Store Experience Innovation
Retailers are looking for ways to respond more quickly and effectively to consumers’ in-store behaviors and preferences. But often, disparate systems require manual updates and, in turn, take more time…
Features July 19
Selling More of Less is the New Normal
In 2004, entrepreneur Chris Anderson authored the revolutionary principle of the “long tail,” describing a retailing strategy based on selling a large variety of products at a lower sales volume,…
Executive Viewpoints July 19
Inside Smart Commerce: The Future of Brick-and-Mortar is ‘Store as Media’
When we ponder the future of retail, the store is always involved in discussions. In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention,…
Features July 19
How VCs Are Funding Retail Innovation
Featuring: Rachel West, RevTech Ventures Retail is a hot market for venture capital and investment firms. VCs, funds and other investors are funneling cash into hot tech startups and disruptive brands…
Podcasts July 19
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