Retail TouchPoints

Latest Posts

A Power-Packed Content Agenda Makes retailX the Must-Attend Event of the Summer

In just a few short weeks, retailX will pack a wealth of data, insights and practical advice into two days of keynotes, educational sessions and in-person networking opportunities, as well…

Features August 10

Qualtrics Enhances CX, Personalization Capabilities with $1.1B Clarabridge Acquisition

Qualtrics International will acquire Clarabridge for $1.125 billion in stock. Clarabridge offers an AI-powered platform that helps companies capture and analyze customer feedback from indirect sources such as social media,…

News August 9

DTLR Partners with Nonprofits to Donate School Supplies Across 9 States

DTLR, a lifestyle retailer operating 240 stores, will provide school supplies, masks, hand sanitizer and even haircuts to more than 4,000 students across nine states. The retailer will partner with…

News August 9

Urban Value Corner Store Pilots Autonomous On-Demand C-Store Delivery in Dallas

Convenience store retailer Urban Value Corner Store, ecommerce provider Vroom Delivery and last mile robotic delivery operator Tortoise have partnered to offer automated on-demand delivery in the Dallas market. The…

News August 9
Coleman Furniture Visual Search

Visual Search Helps Coleman Furniture Boost Conversions 6X

The mission — to replicate the store experience online. A short sentence but a tall order for most online retailers, and even more so for those in high-touch sectors like…

Features August 9

How Setting Objectives and Key Results Supports Supply Chain Success

Objectives and key results, or OKRs, can play important roles in achieving a digital transformation for your supply chain. For instance, OKRs such as decreasing processing time from 48 to…

Features August 9

The Rise of Micro-Fulfillment Solutions

It’s no secret that ecommerce sales skyrocketed during the COVID-19 crisis, and recent indications point to the continuation of this explosive trend. As supply chains strained under the increased demand,…

Executive Viewpoints August 9

Brands Need a Dedicated Balance Sheet for Customer Health

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. When you consider the dramatic forces…

Executive Viewpoints August 9
Jaysen Gillespie on Retail Remix

The Story Behind Shopkick’s Consumer Research

Featuring: Jaysen Gillespie, Shopkick For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations…and even concerns.   Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data…

Podcasts August 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank