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Glossier Returns to Brick-and-Mortar With Seattle Flagship 4X the Size of its Original Pop-Up
Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. The first will launch in Seattle’s Capitol Hill neighborhood on Aug. 20, followed by a new…
Features August 16DICK’S Tees Off New Experiential Golf Galaxy Locations
DICK’S Sporting Goods is continuing to expand its nationwide footprint with plans to open the first Golf Galaxy Performance Center, as well as four additional locations in August — two…
News August 16Walgreens Debuts Wellness-Focused Credit Card, Giant Eagle Expands In-Store Digital Payment Options
Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Walgreens has designed…
News August 16Returns: The Hidden Opportunity for Retail
Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S.…
Executive Viewpoints August 16Brick-and-Mortar Retailers Like Sephora and Bloomingdales Overcame 2020 With Style
The impact of the pandemic to brick-and-mortar was immediately felt, with over 8,000 US stores closed in 2020 and 10,000 more predicted to close in 2021. Many retailers were catapulted…
Executive Viewpoints August 16Online Menswear Retailer Reduces Returns to 3% with Virtual Fit Technology
Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. But Otero Menswear, an online-only retailer specializing…
Features August 16Creating ‘Retail Theater’ Amid a New Normal
Featuring: Mark Landini & Rikki Landini, Landini Associates Landini Associates are in the business of “reinventing normal.” The firm has helped world-renowned businesses like McDonald’s, Unilever, Walgreens and Aldi reimagine their brands and…
Podcasts August 16In Third Physical-Digital Split This Year, HBC Divides Hudson’s Bay Into Online and In-Store Businesses
HBC will separate Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. The new operating model will help each organization focus on…
News August 13What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape
In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key It’s been a big month for BigCommerce: in the last four weeks, the SaaS ecommerce platform has partnered with…
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