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Tampa Bay Lightning’s Arena Adds One-Click Checkout for In-Seat Purchases
The Tampa Bay Lightning and Amalie Arena have partnered with Fast to provide a streamlined “headless checkout” experience when fans purchase merchandise. Guests attending games and events at the arena…
News October 12Best Buy Deepens Senior Medtail Expertise With Care-at-Home Technology Acquisition
Best Buy will expand its medtail capabilities with the acquisition of Current Health, a care-at-home technology platform. Current Health combines remote patient monitoring, telehealth and patient engagement into a single…
News October 12The Profitability Challenge: Why SKU-Level Visibility Matters
My days as a merchant are long over, yet I remain a retailer at heart. Having spent many moons in retail, with a short departure for my masters class in…
Executive Viewpoints October 12Exclusive Q&A: How JOANN Retains Customers by Merging Human- and Tech-Focused Store Strategies
When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end…
Features October 12Walmart Launches Netflix Retail Hub
Walmart has launched a new digital storefront that will feature exclusive products and experiences centered on some of Netflix’s most popular franchises. The Netflix Hub at Walmart launched Oct. 11,…
News October 11Office Depot and OfficeMax Promote 20-Minute Pickup Promise for Holiday 2021
Office Depot and OfficeMax stores are guaranteeing in-store or curbside pickup for online and mobile orders with a new “20-Minute Pickup Promise.” If orders are not ready in 20 minutes,…
News October 11Michaels Prepares Marketplace Offering to Offer More Than ‘Just Coupons and Discounts’
Michaels will launch a marketplace for third-party craft supply sellers, though no debut date has been set. The Michaels Marketplace will be invite-only and aimed at “high-volume sellers of components,…
News October 11Why Deepfakes are a Real Problem
Deepfake technology —videos, audio or images that have been manipulated by AI to impersonate real people — has advanced so much in recent years that it now poses a real…
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