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The ‘New’ Personalization: Why and How Today’s Businesses Must Deliver Predictive, Real-Time Customer Experiences
For retailers, marketplaces are the new shop window. And today’s brands have moments — not minutes — to attract, engage with and retain a potential customer before the buying window…
Executive Viewpoints November 9
Handling Holiday Fulfillment: How BOPIS, Transparency and Multiple Delivery Options Can Win the Season
Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. Kearney expects…
Features November 9
Walmart Delivery Trucks in Bentonville Go Fully Driverless
Gatik autonomous delivery trucks deployed by Walmart are now operating daily, without a safety driver, in Bentonville, Ark. The multi-temperature self-driving box trucks have been navigating a “complex urban route”…
News November 8
Timothy Oulton
Timothy Oulton, the British furniture, lighting, and home décor accessories brand has opened a new flagship and showroom in New York City. McAlpine Contracting built the dramatic 7,170-square foot retail…
News November 8
Lowe’s to Test LiDAR-Powered Space Measurement Tool in Q1 2022
No more wrestling with metal tape measures that bend and snap back into DIYers’ hands: Lowe’s will launch a beta test of a room scanning and measurement tool, available in…
News November 8
American Eagle Hedges Against Supply Chain Challenges with $350M Acquisition
As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel…
News November 8
How American Girl is Bringing its Flagship Store Experience to the World — Virtually
For the most part, ecommerce the world over presents in the same standard format — whether it be high-end jewelry or groceries, products are typically displayed in that familiar scrolling…
Features November 8
4 Digital Experience Strategies Retailers Should Consider for 2022
Creating impactful digital experiences that delight customers can be daunting, even for the largest brands. More is better — more data, more insights, happier shoppers. But more can also feel…
Executive Viewpoints November 8
Inside the Fernish Growth Engine
Featuring: Kristin Smith, Fernish As an executive, Kristin Smith is always focused on finding “wide open spaces.” She believes these spaces or gaps highlight real customer needs and present new opportunities for businesses…
Podcasts November 8
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