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From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Wildfire Systems Lets Loyalty Programs Automatically Find and Apply Promotions
Financial technology platform Wildfire Systems’ turnkey white-label loyalty platform can now help shoppers automatically find and apply the optimal coupon for their purchase. The Couponator feature aims to improve the…
News December 16
How to Design Ecommerce Search Filters That Convert
Your site’s search box has an outsized role in buyer success. Did you know that approximately 40% of your visitors will use on-site search when they land on your site,…
Executive Viewpoints December 16
Target Enhances Commitment to Black-Owned Brands With Shark Tank-Style TV Series
Target has launched the Bet on Black pitch competition series, which will highlight 12 Black-owned startups in a range of industries. The series, which will premier digitally on Jan. 10,…
News December 15
Luxury Resale Update: Rebag Snags $33M in Fresh Funding, Farfetch Acquires Luxclusif
Luxury resale platform Rebag has raised $33 million in Series E funding, bringing its total raised to $101 million. Additionally, luxury fashion site Farfetch is moving further into recommerce with…
News December 15
How Brand Perception and Shared Values Fundamentally Impact Customer Experience
Throughout my career as a customer experience (CX) practitioner, I’ve seen brands make the same mistake time and again by believing that metrics alone improve customer experiences and loyalty. Too…
Executive Viewpoints December 15
Wilson Looks to Build Home Court Advantage with Move into Brick-and-Mortar
For 108 years, Wilson has been a fixture of the sports world, so much so that the brand has now reached a level of familiarity that borders on sacrosanct. Lest…
Features December 15
Saks Fifth Avenue Tops List of 2021 Winning Windows Recipients
Winning Windows began as a way for design:retail to celebrate the retailers and creative teams that use their window real estate to surprise, delight and create holiday joy. Now in…
Features December 14
The Age of ‘Pixel x Frame’: Social Experiential Design
Experience design is entering a new era — with new players involved. Welcome to the age of social experiential design, where the visual tactics must integrate a “pixel x frame”…
Executive Viewpoints December 14
Fred Segal Enters Metaverse With Launch of the Artcade In-Store Retail Experience
Fred Segal has partnered with media tech holding company Subnation to launch Artcade, a dynamic retail experience featuring curated collectibles, limited product drops, an NFT gallery and a streaming studio.…
News December 14
