Retail TouchPoints

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Exclusive Q&A: The 9 Themes Shaping the Future of DTC

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a…

Features January 4
The Container Store Closet Works

Container Store Buys Closet Works for $21.5M to Add Wood-Based Products

The Container Store has acquired Chicago-based home storage solutions and closet organization company Closet Works for $21.5 million as it looks to expand its manufacturing capabilities and design customization offerings.…

News January 3

CS Hudson Offers Homeless Children a Memorable Holiday With Immersive Pop-Up Experience

CS Hudson recently hosted its fourth annual Live. Love. Laugh., an immersive retail experience, to benefit the children of Help USA’s Help Suffolk Chapter, a homeless housing facility on Long…

News January 3

81% of Shoppers Buy In-Store After Discovering Products on Social Media

Omnichannel has firmly cemented itself as the key to retail in the U.S.: 72% of shoppers use at least one form of omnichannel pickup. Brick-and-mortar retailers can’t discount the power…

Features January 3

Study: Industry-Wide Efforts Will be Needed to Build on Sustainability Progress

Enhancing sustainability in retail and related industries is extremely complex — and that’s putting it mildly. Data from The Sustainability EDIT 2021 from marketplace intelligence platform EDITED reveals both progress…

Features January 3

It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 billion, accounting for a record 18.9% of all holiday retail revenue and representing…

Executive Viewpoints January 3

How to Adopt Retail CRM for the First Time without Disappointment

In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The…

Executive Viewpoints January 3
Oscar Sachs, Salesfloor, Bob Phibbs, The Retail Doctor, Regina Aiello, Ben Bridge Jeweler on Retail Remix

The Age of the Empowered Associate

Featuring: Oscar Sachs, Salesfloor, Bob Phibbs, The Retail Doctor, Regina Aiello, Ben Bridge Jeweler What does it take to create a base of passionate and engaged associates? This is a…

Podcasts January 3

Top 5 Reasons Businesses are Turning to Inventory Funding

According to a recent survey, 24% of small businesses in the United States said the COVID-19 pandemic has had a “large negative effect” on their business. At a time when…

Executive Viewpoints December 31
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