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What’s Behind the New Urgency Driving Sustainability Initiatives?
The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. In a survey of 750 executives, Deloitte found…
Features January 11We Don’t Need to Wait for 2050: How CPG Brands and Retailers Can Take Climate Action Today
In the months leading up to the recent UN Food Systems Summit and COP26 UN climate talks in Glasgow, numerous leading CPG brands such as Unilever, Pepsi and General Mills,…
Executive Viewpoints January 11Steve Madden and Dolce Vita Integrate Shoe Resale Programs into Their Websites
Steve Madden and Dolce Vita have each partnered with recommerce solution provider Recurate to launch peer-to-peer resale marketplaces designed to boost circularity for their respective footwear brands. Steve Madden’s “Re-Booted”…
News January 10Mattress Firm Files for IPO 6 Years After Going Private
Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. The…
News January 10Cashierless Space Gets More Crowded: JD.Com Opens Two Autonomous Stores in the Netherlands
JD.com has entered the autonomous store space in Europe with the launch of two omnichannel cashierless stores in the Netherlands. The Ochama shops, located in Leiden and Rotterdam, carry everything…
News January 10Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season
Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. Overall sales were up 8.5% year-over-year during the period…
Features January 10What all Retailers Should Know About Outsourcing Customer Service
As your business grows, so too will the customer support tickets, making it critically important that you scale your support team alongside your customer or order growth. Why? Because customer…
Executive Viewpoints January 10Amazon’s Missing Out on a Billion-Dollar Marketing Channel: Packages
In just a few short years, Amazon created a booming advertising business that opened doors for other retailers, like Walmart and Target, and put ecommerce advertising on the map. Now,…
Executive Viewpoints January 10How Wine Enthusiast is Bridging the Gap Between Content + Commerce
Featuring: Erika Strum Silberstein, Wine Enthusiast Over the past 40+ years, Wine Enthusiast has acquired a strong advantage: in addition to its commerce business, it has an incredible media portfolio. But…
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