Retail TouchPoints

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What’s Behind the New Urgency Driving Sustainability Initiatives?

The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. In a survey of 750 executives, Deloitte found…

Features January 11

We Don’t Need to Wait for 2050: How CPG Brands and Retailers Can Take Climate Action Today

In the months leading up to the recent UN Food Systems Summit and COP26 UN climate talks in Glasgow, numerous leading CPG brands such as Unilever, Pepsi and General Mills,…

Executive Viewpoints January 11

Steve Madden and Dolce Vita Integrate Shoe Resale Programs into Their Websites

Steve Madden and Dolce Vita have each partnered with recommerce solution provider Recurate to launch peer-to-peer resale marketplaces designed to boost circularity for their respective footwear brands. Steve Madden’s “Re-Booted”…

News January 10
Mattress Firm IPO

Mattress Firm Files for IPO 6 Years After Going Private

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. The…

News January 10

Cashierless Space Gets More Crowded: JD.Com Opens Two Autonomous Stores in the Netherlands

JD.com has entered the autonomous store space in Europe with the launch of two omnichannel cashierless stores in the Netherlands. The Ochama shops, located in Leiden and Rotterdam, carry everything…

News January 10

Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. Overall sales were up 8.5% year-over-year during the period…

Features January 10

What all Retailers Should Know About Outsourcing Customer Service

As your business grows, so too will the customer support tickets, making it critically important that you scale your support team alongside your customer or order growth. Why? Because customer…

Executive Viewpoints January 10

Amazon’s Missing Out on a Billion-Dollar Marketing Channel: Packages

In just a few short years, Amazon created a booming advertising business that opened doors for other retailers, like Walmart and Target, and put ecommerce advertising on the map. Now,…

Executive Viewpoints January 10

How Wine Enthusiast is Bridging the Gap Between Content + Commerce

Featuring: Erika Strum Silberstein, Wine Enthusiast Over the past 40+ years, Wine Enthusiast has acquired a strong advantage: in addition to its commerce business, it has an incredible media portfolio. But…

Podcasts January 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank