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JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers
JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access…
News January 18
How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays
Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty…
Executive Viewpoints January 18
Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base
Diversity is a vast topic with any number of challenges — but also with potential solutions that can build on each other to build a stronger whole. Two sessions at…
Features January 18
What to Know About Gen Z Attitudes Toward the Post-Purchase Experience
Did you know there are approximately 67 million people in the U.S. who were born between 1997-2012? This group, known as Gen Z, makes up approximately 20% of the total…
Executive Viewpoints January 17
Influencer Marketing and the Evolution of Social Commerce
Featuring: Alessandro Bogliari, The Influencer Marketing Factory “How do you define social commerce?” The answer may be different depending on who you ask. But Alessandro Bogliari, Co-Founder and CEO of The Influencer…
Podcasts January 17
Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
Stories about poor customer service are, unfortunately, legion, but it’s doubtful many of them concern Chewy. The ecommerce pet retailer with more than 20 million active customers doesn’t use an…
Features January 16
Taking Your CSR Plans from ‘Good Intentions’ to Tangible Action
A previous blog explored Corporate Social Responsibility (CSR) and the high importance both shoppers and employees put on the ability to align a company’s values and beliefs to their own.…
Executive Viewpoints January 16
Checkout Solution Provider Bolt Raises $355 Million
Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s funding total to nearly $1 billion. Lead investors include funds and accounts…
News January 14
NRF Calls for Government to Work With Companies After Supreme Court Blocks Vaccine Mandate
In a 6-3 vote, the Supreme Court has blocked OSHA and the Biden administration’s planned vaccine mandate, which would have required businesses with at least 100 employees to have their…
News January 14
