Retail TouchPoints

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Vibes Helps Retailers Enable Real-Time Messaging Through Mobile Wallets

Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized…

News January 20

Does Procurement Play a Role in Retail Recovery?

The last year and a half has been tremendously disruptive to all kinds of businesses, particularly the retail industry. For most types of consumer retail stores, the pandemic scared regulars…

Executive Viewpoints January 20

Forever 21 Names Longtime Paper Source Leader as CEO

Forever 21 has named Winnie Park as CEO, effective immediately. She joins from Paper Source, where she served as CEO for six years and helped transform the retailer from a…

News January 19

CVS and Uber Health Partner to Offer Free Medical Transportation in Underserved Areas

CVS Health is partnering with Uber Health to provide transportation support at no cost for people seeking access to medical care, work or educational programs. The relationship is part of…

News January 19
7-Eleven Delivery Subscription Service Gold Pass

7-Eleven Debuts Subscription Service Offering Free Delivery

7-Eleven has joined a growing roster of grocery and convenience chains offering subscription delivery with the debut of the 7NOW Gold Pass service. 7-Eleven first launched delivery in 2018 via…

News January 19

‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention

For more than 50 years, Ralph Lauren has successfully established and maintained its position as a classic brand. Whether customers are shopping for formalwear, athleticwear or home décor, they know…

Features January 19

Why Retailers’ Data Privacy Policies are the New Customer Experience

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying…

Executive Viewpoints January 19
Alibaba Fiscal 2021 Q4

Alibaba Exec: Luxury Success in China Requires Targeting, Customer Engagement — and Fun

China is an important market for luxury retailers looking to expand their audience, but gaining a foothold in such a large, diverse market requires a careful approach that can be…

News January 18

Sheetz Adopts Unified Solution to Optimize Demand Planning

Sheetz, a convenience store chain with 630 stores across six states, has chosen the RELEX Solutions unified retail planning solution. The retailer will use the technology to help position it…

News January 18
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