Retail TouchPoints
Chewy Builds Loyalty Amid Pet Market Pressure
Top Stories
Latest Posts
The Container Store Unveils ‘Organized Insider’ Tiered Loyalty Program
The Container Store is adding fresh elements to its recently announced rebrand: the Organized Insider loyalty program and a new mobile app. Organized Insider will be a tiered program with…
News April 1Exclusive Q&A: ‘It Just Felt So Lonely’ Being a Person of Color in Retail Leadership
Corporate awareness of diversity, equity and inclusion practices (DE&I) in retail has grown over the last few years, but within many companies actual progress has been slow or nonexistent. For…
Features April 1Data Transparency and Sustainable Retail
It’s never been easier to order a product online and get it to your door, possibly in under 30 minutes. Retailers worldwide are transforming their business models to cater to…
Executive Viewpoints April 13 Ways Retailers Can Harness the Post-Purchase Experience
A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how brands attract customers to how they continue to reach them after a…
Executive Viewpoints April 1IM Properties Launches Software for Secure Lockers at Mixed-Use Facilities
IM Properties has partnered with Parcel Pending to launch the Premier Parcel secure delivery locker concept for residential deliveries. The service will be powered by Premier Parcel, a new company…
News March 31Five Below Plans 1,000 New Store Openings by 2025
Five Below revealed ambitious plans to grow its brick-and-mortar footprint over the next three years. The retailer plans to open approximately 1,000 stores in total by its fiscal year 2025:…
News March 31PacSun Opens an Interactive Mall in Roblox; Forever 21 Dives Into the Metaverse
Retailers are continuing to build out virtual offerings as interest in the metaverse and adjacent technologies grows. PacSun has introduced PACWORLD, an interactive mall inside the Roblox video game, while…
News March 31ToolsGroup Helps Retailers Optimize Sourcing to Maintain Stock Levels
Supply chain software provider ToolsGroup aims to help retailers plan and optimize sourcing and stock with the ToolsGroup Localized Assortment Planning and Allocation solution. Mi9 Retail Demand Management, which became…
News March 31The Rise of Shopper Promiscuity Calls For a New Approach to Market Research and Marketing
Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input during the purchase journey. They aren’t bound by traditional constraints, and are…
Executive Viewpoints March 31


















