Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
Top Stories
Latest Posts
Dick’s Sporting Goods Chairman Ed Stack on House of Sport, Corporate Culture and Fixing Foot Locker
At NRF 2026, Stack shared the origin story of the House of Sport, what employees at Dick’s all have in common, and how the company will continue the tough turnaround…
Features January 12
REI CEO Mary Beth Laughton on How the Co-op is Changing, Ecommerce and AI
Laughton elaborated on the Peak 28 three-year strategy, building a sustainable future while preserving values, and bringing a human element to the outdoor retailer’s approach to technology at NRF 2026.
Features January 12
California’s New AI Law Exposes the Real Compliance Problem
Frontier AI companies have spent the last decade operating at full speed with very few guardrails. Regulations have long been rumored, but slow to arrive, creating an atmosphere in which…
Executive Viewpoints January 12
AI in Luxury: Why LVMH Won’t Let AI Eclipse Humanity or Creativity
Luxury giant LVMH believes strongly in the use of AI throughout its organization, which includes 75 maisons in key sectors of the luxury industry, ranging from wine and spirits to…
Features January 12
Walmart to Expand Drone Delivery to 150 More Stores in 2026, will Fly Coast to Coast from 270 Sites by 2027
Walmart will expand drone delivery service to an additional 150 Walmart stores this year, on a flight path that will establish a network of 270 drone delivery locations in 2027…
News January 11
Google Launches Direct Checkout in Search, Gemini
It was only a matter of time — following in the footsteps of OpenAI’s ChatGPT and Microsoft’s Copilot, Google is launching direct checkout on eligible product listings in the AI…
News January 11
The RealReal Cuts Asset Protection Expenses 60% with AI-Powered Video Solution
The RealReal, a leader in the high-volume consignment industry, requires advanced security and asset protection to safeguard the high-end luxury watches, bags and bracelets that it accepts for resale every…
Features January 9
Pacsun Looks Beyond the Standard App with New Co-Creation Platform
Pacsun has launched a new digital platform, PS Community Hub, designed to bridge digital community engagement with real-world product creation to drive authentic content that resonates with consumers. The platform…
News January 9
Etsy, Shopify Among Early Partners for Microsoft’s Copilot Checkout
Microsoft is following ChatGPT’s lead with the debut of checkout capabilities in its AI-powered assistant Copilot. Among the launch partners for the experience are PayPal, Shopify, Stripe and Etsy, all…
News January 9
Latest Podcasts
Latest Resources
