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The Death of the Storefront is Already Here
For years, brands have invested billions to perfect their online storefronts. Every pixel calibrated, every checkout flow streamlined, every funnel obsessively measured. But something fundamental has changed. Shoppers aren’t arriving…
Executive Viewpoints December 4
Leading Patagonia: President Jenna Johnson on Product, Efficiency and Sustainability
Patagonia President Jenna Johnson reflects on her rise through the product ranks, Patagonia's evolution since she was appointed during the pandemic, and the radical transparency of the company’s Work in…
Features December 3
Pacsun to Make International Brick-and-Mortar Debut in Dubai
Pacsun will open its first store outside the U.S. early next year at Mall of the Emirates in Dubai, in partnership with shopping center operator Majid Al Futtaim. Over the…
News December 3
Walmart Accelerates Atlanta Drone Deliveries
By leveraging six Walmart Supercenter stores across the sprawling Atlanta metro area, the retailer, in partnership with Google drone subsidiary Wing, has added ultra-fast drone deliveries — often taking five…
News December 3
Albertsons Introduces Agentic AI Shopping Assistant
Albertsons has launched its AI shopping assistant, designed to execute complex tasks such as providing “fridge cleaner” recipes that use what’s already in a customer’s refrigerator and pantry. The assistant…
News December 3
Listen Now: How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand
Increasingly, private label brands are becoming more than supporting acts. In fact, many are becoming stars in their own right, and Anthropologie’s Maeve brand is a testament to this. In…
Features December 3
Why Word-of-Mouth, not Points, is the New Loyalty Currency for Retail
As consumers, we’ve been told for years that to be considered ‘loyal,’ we must collect and redeem points — and ultimately feel rewarded. However, these schemes often create a dependency…
Executive Viewpoints December 3
Tom Ford Deploys Virtual Try-On Tech for Sunglass Shoppers
Tom Ford Fashion has partnered with Perfect Corp. to offer 3D augmented-reality virtual try-on (VTO) technology for the brand’s online eyewear shoppers. The solution, designed to provide an engaging, personalized…
News December 2
Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%
While Black Friday was once known as the day for in-person shopping (complete with lining up at 4 a.m. and elbowing your way through frenzied crowds), it’s become much more…
Features December 2
