Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Addressing New Challenges in Managing Retail and Service Employees Post-Pandemic
The COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in recent memory. These situations continue to impact the retail environment and especially…
Executive Viewpoints April 26
How Northern Tool Cut Corrugate Spending 30% and Enhanced its Unboxing CX
If you’ve ever ordered anything online, this has undoubtedly happened to you: you open up a too-big box that contains the items you ordered — and a lot of air…
Features April 26
Luxury Mattress Brand Hästens Plans to Open 20 Stores in U.S.
Swedish luxury bed and mattress company Hästens has teamed up with luxury distributor MadaLuxe Group to open 20 Hästens stores across the U.S. over the next five to seven years.…
News April 26
Billy Reid
Men’s and women’s fashion designer Billy Reid’s 1,800-square-foot store in Edina, Minn. features floor-to-ceiling library cabinets, a built-in hospitality area, leather seating areas with pieces by Moore & Giles, vintage…
News April 25
Canada Goose Makes 5 Leadership Appointments, Including First-Ever CDO
Canada Goose has named Matt Blonder as its first-ever Chief Digital Officer (CDO), one of five key appointments designed to drive the retailer’s five-year strategic growth plan. As CDO, Blonder…
News April 25
Sam’s Club Expands Network of Tech, Agency Partners to Help Brands Plan and Execute Retail Media Campaigns
Sam’s Club has launched a partner program for its Member Access Platform (MAP), the platform through which brands can access and manage their ad campaigns on the retailer’s media network.…
News April 25
Selfridges Debuts New Experiences, Services to Support Circularity Goals
By 2030, British department store Selfridges wants 45% of all its transactions to come from circular products and services through its “Reselfridges” ecosystem of resale, rental, repair, refill and recycling…
News April 25
Klarna Rolls Out Suite of New Shopping Tools, From ChatGPT to Resale
Klarna is introducing a portfolio of social media-esque capabilities on its platform, including a personalized shopping feed and smart shopping features. The payments provider also is adding new tools designed…
News April 25
Livestreaming Success Stories from Adore Me, Pacsun, Simon and More
Livestream shopping has proven a tough nut to crack in the West. Despite the format’s wild success in China, where it accounted for more than 17% of all ecommerce sales…
Features April 25
