Retail TouchPoints

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Walmart, TJX Provide a Few Bright Spots in Q3 Results

Several of the nation’s largest retailers, including Target, Macy’s, Gap and BJ’s Wholesale Club, struggled during Q3, with all reporting net sales declines and all but one showing a fall-off…

News November 20
David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy.

Australian Department Store Digitizes Merch Buying Experience

David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the…

News November 20
Balenciaga has launched a new tech-enabled merch collection that allows consumers to use their smartphones and NFC to access exclusive music.

Balenciaga Launches Tech-Enabled Merch that Sings

Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON, a company specializing in…

News November 20

How True Classic is Bringing its Digital Strengths into the Physical World

Like many other DTC brands, True Classic made its first big impression online —  in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other…

Features November 20

How Retailers can Combat the Rising Threat of Theft

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested…

Executive Viewpoints November 20

Designing for Success: How Technology Decisions Shape Store Ops Strategies

Featuring: Nikki Baird, VP of Strategy, Aptos Results from Retail TouchPoints’ latest Store Ops Survey reveal that store ops budgets are increasing, and retailers are investing more in new in-store…

Podcasts November 20

Miniso

Miniso has painted Oxford Street pink with its new London flagship. The 3,000-square-foot store touts a new design concept and elevated shopping experience, and is the lifestyle brand’s largest location…

News November 17
To better serve shoppers in urgent need of outfit advice, Stitch Fix has launched new services, including a special Holiday Hotline.

Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to…

News November 17

Even Elves are Using AI This Year: Simon Debuts ‘HolidAI’ Tool in Two Malls

Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect…

News November 17
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