Retail TouchPoints

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To create a high-value experience that hits all consumer wants and needs, developers, landlords and tenants need to create curated, digitally integrated experiences.

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Malls were once the nucleus of “shopping culture.” They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence,…

Features November 29

Revving Up Sales: The Competitive Edge of Visual Content

The power of visual content has evolved from a nice-to-have supplement to a central force shaping how businesses engage with consumers. With platforms like Instagram and TikTok leading the way,…

Executive Viewpoints November 29

A Proactive Way to Address Loitering, Crime and Unhoused Populations in Retail Locations

When addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding. After all, most of these individuals…

Executive Viewpoints November 29
Sales on Cyber Monday reached $12.4 billion.

Record Cyber Monday Sales Carry Glad Tidings for the Season

Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 billion — both a 9.6% year-over-year increase and the biggest online shopping day of all time, according to Adobe Analytics. Monday’s…

News November 28

JD Sports Adds Same-Day Delivery from 500+ Stores

JD Sports has partnered with Instacart to offer delivery in as fast as one hour from more than 500 JD Sports and Finish Line stores nationwide. Shoppers using the JD…

News November 28

Macy’s Taps Caesars Entertainment Exec as Marketing Chief

Macy’s has named Sharon Otterman as its new Chief Marketing Officer (CMO), effective Dec. 11, 2023. Otterman, a 25-year marketing veteran who was most recently CMO at Caesars Entertainment, will…

News November 28
Vivaia LA pop-up storefront.

Vivaia Tests Physical Retail Waters with Second U.S. Pop-Up

Celeb-favorite footwear brand Vivaia has opened its second U.S. pop-up shop, at the Glendale Galleria in Los Angeles. The 500-square-foot store will be open Nov. 24 to Dec. 31, 2023.…

News November 28
Inside the PersonalizationMall.com factory.

Inside the Real-World Santa’s Workshop that is PersonalizationMall.com

As Santa and his elves get down to business at the North Pole, there is another factory ramping up production a bit closer to home. In the Chicago suburb of…

Features November 28

Retail Media is Omni-Funnel: How to Master It

When you imagine retail media’s place in a marketing funnel, do your eyes look toward the bottom? If so, you may miss out on the full-funnel benefits of retail media…

Executive Viewpoints November 28
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