Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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How Retailers can Combat the Rising Threat of Theft
Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested…
Executive Viewpoints November 20Designing for Success: How Technology Decisions Shape Store Ops Strategies
Featuring: Nikki Baird, VP of Strategy, Aptos Results from Retail TouchPoints’ latest Store Ops Survey reveal that store ops budgets are increasing, and retailers are investing more in new in-store…
Podcasts November 20Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit
The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to…
News November 17Even Elves are Using AI This Year: Simon Debuts ‘HolidAI’ Tool in Two Malls
Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect…
News November 17Amazon to Sell Hyundai Cars Online in 2024; Automaker Selects AWS as Cloud Provider
No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers in the U.S. will be able to purchase Hyundai cars online next…
News November 17Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability
The Home Depot has one major advantage over competing retailers that keep much of their inventory in back rooms, where it’s invisible to customers and associates alike. With its high…
Features November 17Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences
When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases,…
Executive Viewpoints November 17Alibaba Cancels Cloud Group Spinoff, Blames U.S. Chip Export Restrictions
Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China…
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