Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Walmart Business Launches New Holiday Tools for SMBs
Walmart Business has spent the last year building out its solutions and services for SMB customers, including a dedicated membership offering and tailored app experience. Now Walmart is helping small…
News November 21
When Customers Aren’t Holiday Shopping, They’ll be Streaming
The winter holiday season is a critical time for retail. November and December holiday sales average around 19% of total retail sales, per the NRF, and this share can be…
Executive Viewpoints November 21
Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI
Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023.…
News November 20
Publix Promotes Murphy to CEO Post; Jones Named Executive Chairman
Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and…
News November 20
Walmart, TJX Provide a Few Bright Spots in Q3 Results
Several of the nation’s largest retailers, including Target, Macy’s, Gap and BJ’s Wholesale Club, struggled during Q3, with all reporting net sales declines and all but one showing a fall-off…
News November 20
Australian Department Store Digitizes Merch Buying Experience
David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the…
News November 20
Balenciaga Launches Tech-Enabled Merch that Sings
Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON, a company specializing in…
News November 20
How True Classic is Bringing its Digital Strengths into the Physical World
Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other…
Features November 20
How Retailers can Combat the Rising Threat of Theft
Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested…
Executive Viewpoints November 20
