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Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach

Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the home devices that recommend songs for our playlists, to the apps we…

Executive Viewpoints July 23

Major Health System Teams with Instacart to Promote ‘Food as Health’

Northwell Health, the largest health system in New York State, will partner with Instacart Health to expand access to nutritious food, beginning with a focus on moms-to-be in communities that…

News July 22

Kroger Enhances Picking Functionality with Robotic Automation

Kroger will implement advanced picking technologies from its long-time partner Ocado Group at fulfillment centers across its network, including greater use of robotics in preparing customer orders. Kroger, which has…

News July 22
Homepage of the new Edible brand FreshFruit.com.

Edible Debuts New Fresh Fruit Subscription Service

Edible Brands, the parent company of Edible (formerly Edible Arrangements), has launched a new ecommerce brand, FreshFruit.com, that offers subscription delivery of premium fresh fruits. “Our customers have always trusted Edible…

News July 22
Kohl's is bringing Dress Shops to 700 stores.

Kohl’s Launches Dedicated Dress Sections at 700 Stores

In a bid to enhance its women’s offering, Kohl’s has launched an expanded assortment of dresses in new dedicated “dress shops” at 700 stores and on Kohls.com. As the retailer…

News July 22

Is it Time to Upgrade Your WMS to a Fulfillment Management System?

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your…

Executive Viewpoints July 22

 Community: The Cornerstone for Product and Marketing Innovation

Featuring: Grace Lee Chen, Founder and CEO, Birdy Grey | Monica Ashauer, Co-founder and President, Birdy Grey In its early days, Birdy Grey was very much an “Instagram brand.” That…

Podcasts July 22
Legendary department store Macy's tapped Deloitte Digital to level up its CX, including improved personalization for five key customer journeys.

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX varies greatly. While capabilities vary, the benefits are clear: according to research…

Features July 22

Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing…

News July 19
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