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Ads in Sam's Club Scan & Go experience

Sam’s Club Brings Advertising to App-Based Scan & Go Checkout Experience

The Sam’s Club Member Access Platform (MAP), the retailer’s media network, is launching display ads in the Scan & Go mobile checkout experience, with the aim of reaching consumers closer to their point…

News July 25

Michaels Expands Delivery Options via DoorDash and Uber Eats

Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The arts and crafts retailer has offered same-day delivery via Instacart since April…

News July 25
A frustrated customer tries to get through to an automated voice agent.

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the phone to understand what you need, until you give in to frustration…

News July 25
ria24

Retail’s Boundary-Breakers: 20 Industry Leaders Challenging the Status Quo

News July 25

Level Up Your Retail Loyalty Strategy with Smart Gamification

As the retail landscape has become increasingly digital, gamification has evolved from a cool trend to a proven strategy. In fact, a 2023 report estimated the size of the gamification market as…

Executive Viewpoints July 25

Walmart Leases Space for Senior-Focused Primary Care in 23 Locations

Walmart will lease clinical space for senior-focused primary care centers at 23 Walmart Supercenter stores in Florida, Georgia, Missouri and Texas. Health care services company CenterWell will operate the clinics…

News July 24
Image of a Southwest plane.

Southwest Airlines Taps TikTok Creators to Offer ‘Shoppable Flights’

Southwest Airlines is partnering with creators in various subcultures of TikTok to both highlight travel inspiration and offer an easy way to book flights on its airline. Ten different creators based…

News July 24
Homepage of the new Boxed

Boxed.com Relaunches Under New Ownership

Bulk essentials retailer Boxed.com has been relaunched by online wholesale retailer MSG Distributors, which acquired the brand out of bankruptcy in 2023. Underpinning the relaunch will be ecommerce platform Spresso,…

News July 24

Conn’s to Close 71 Stores Following Bankruptcy Filing

Conn’s Home Plus, which filed for Chapter 11 bankruptcy protection in the Southern District of Texas on July 23 according to multiple media reports, will close 71 of its 170…

News July 24
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