Retail TouchPoints

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We're officially halfway through 2024, which means we're revisiting some of the top predictions covered in our retail trends report!

Top 2024 Trends & Predictions Check-In

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report, a multi-media experience featuring insights from 15 of the industry’s top analysts, futurists and thought leaders. Now…

Features July 23

Amazon Teams with Better Business Bureau to Sue Fake Review Site

Amazon and the Better Business Bureau (BBB) have jointly filed a lawsuit seeking to shut down ReviewServiceUSA.com, a site that allegedly attempted to sell fake positive reviews for Amazon product…

News July 23
Levi's ecommerce revamp is central to its DTC ambitions.

Levi’s Ecommerce Revamp Already Driving Improvements as Brand Moves Toward Becoming DTC-First

Levi Strauss & Co. (LS&Co) has shared details of its progress in becoming a DTC-first business, a big part of which has been improving the retailer’s ecommerce experience. Levi’s first…

News July 23
NBA brothers Jalen and Cody Williams star in a new Lids campaign to promote the new Access Pass loyalty program.

Lids Revamps Loyalty Program to Give Members More Control, Personalization

Headwear brands Lids has introduced a refreshed rewards program that gives members more control over their membership experience. New benefits of the Lids Access Pass program include: The Lids Access…

News July 23
Best Buy has introduced a new brand identity and strategy.

Best Buy Shifts Focus from Offering Expertise to Aiding Discovery

Best Buy has unveiled a sweeping set of changes to its brand identity and strategy that include new branding and a new holographic spokes “person,” as well as tech and…

News July 23

Google’s Anti-Cookie Effort Crumbles; Privacy Efforts in Flux

After more than four years of efforts to deprecate third-party cookies on its Chrome browser, Google has essentially given up the fight. In a July 22 blog, the VP of…

News July 23
Workers in a FedEx fulfillment center sort packages.

How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase

Not too long ago, if you wanted to get a package somewhere there were three primary choices —  FedEx, UPS and USPS. But times have changed — both customers and…

Features July 23

Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach

Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the home devices that recommend songs for our playlists, to the apps we…

Executive Viewpoints July 23

Major Health System Teams with Instacart to Promote ‘Food as Health’

Northwell Health, the largest health system in New York State, will partner with Instacart Health to expand access to nutritious food, beginning with a focus on moms-to-be in communities that…

News July 22
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