Retail TouchPoints

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Colorado Court Puts Kroger-Albertsons Merger on Hold

A Denver District Court judge has stopped the Kroger-Albertsons merger in its tracks, cancelling a planned Aug. 12 hearing and setting a trial date of Sept. 30, 2024. The proposed…

News July 26
sustainable fashion boutique with large, stylish energy-efficient windows that allow ample natural light while keeping the shop temperature comfortable

How Store Design Teams are Thinking About Sustainability

Today’s store design teams are facing mounting pressures. More than three-quarters (76%) of respondents to Retail TouchPoints’ latest Store Design & Experience Survey expected their store design budgets to rise…

Features July 26

Are Errors Hindering B2B Commerce Growth?

Is your web store a partner in your success or a saboteur hindering your growth? Your buyers expect accuracy, flexibility and a seamless purchase experience, yet order errors are a…

Executive Viewpoints July 26

‘You Sunk My Battleship!’: Toys ‘R’ Us Shops to Open at Navy Exchange Stores

WHP Global has licensed Toys ‘R’ Us shops for two Navy Exchange Service Command (NEXCOM) stores, with plans for additional locations in 2025. The shop-in-shops will launch this fall at…

News July 25
Dick's is teaming up with Team USA for the Olympics.

Dick’s Makes Olympic Play with Team USA Partnership, Plans to go for Gold at 2028 Games

As the Olympics kick off in Paris, Dick’s Sporting Goods has been awarded the title of Official Sporting Goods Retail Provider of Team USA for the 2028 Olympics (LA28), which…

News July 25
Ads in Sam's Club Scan & Go experience

Sam’s Club Brings Advertising to App-Based Scan & Go Checkout Experience

The Sam’s Club Member Access Platform (MAP), the retailer’s media network, is launching display ads in the Scan & Go mobile checkout experience, with the aim of reaching consumers closer to their point…

News July 25

Michaels Expands Delivery Options via DoorDash and Uber Eats

Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The arts and crafts retailer has offered same-day delivery via Instacart since April…

News July 25
A frustrated customer tries to get through to an automated voice agent.

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the phone to understand what you need, until you give in to frustration…

News July 25
ria24

Retail’s Boundary-Breakers: 20 Industry Leaders Challenging the Status Quo

News July 25
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