Retail TouchPoints

Target Goes to the Dogs (and Cats) for ‘Cuddle Collab’ Product Launch

Target will launch an exclusive collection for pets and pet lovers, The Cuddle Collab, with more than 180 pieces inspired by six social media “fur-fluencers.” The items, starting at $3,…

Bed Bath & Beyond Brand Headed to Other Retailers and New Markets

Beyond, Inc. — owner of Bed Bath & Beyond, Overstock and Zulily — is launching a global licensing program to bring its brands to other retailers and new markets, beginning…

Starbucks’ New CEO to Focus on Improving In-Store Service in the U.S.

Brian Niccol, the newly appointed Chairman and CEO of Starbucks, has admitted that in some U.S. stores, the retailer isn’t “always delivering” the great coffee and sterling customer service that…

Sur La Table Owner Adds Backcountry to Brand Portfolio

CSC Generation Enterprise (CSC), a technology platform that owns brands including One Kings Lane and Sur La Table, has purchased outdoor retailer Backcountry and its family of brands, including MotoSport,…

Unlocking the Value of Fit Tech: Personalization and Recommendations

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason. As a result, brands and retailers of all sizes…

Are we Wasting Time Mining Data for Customer Preferences? 

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want…

Levi’s to Expand In-Store Associate ‘BackPocket’ App to Mexico

Levi’s will create a localized Mexican version of its in-store associate BackPocket app, already in use in 14 countries including the U.S., Canada and a number of European nations. The…

Arc’teryx

Arc’teryx Equipment has opened its largest brand flagship at 580 Broadway in New York City. The two-story, 14,164-square-foot space was designed to spotlight circularity as the future of retail while…

Inside Bionic Retail