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Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?
Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually. In 2023, fraudulent returns accounted for a staggering 13.7% of all returns, resulting in $101 billion…
Executive Viewpoints October 21
How VICI Shaped the Future of the ‘Instagram Brand’
Featuring: Aimee Dudum Colorado, Co-founder, Chief Merchandising and Marketing Officer, VICI VICI was founded in 2012, when women were looking for trendy, high-quality fashions on a relatively new platform called…
Podcasts October 21
BuyBuy Baby to Close all Stores by Year-End, Go Digital-First
A little over a year after being acquired out of bankruptcy and reopening 11 physical stores, BuyBuy Baby has announced plans to become a digital-first brand and close all its…
News October 18
David’s Bridal Expands Loyalty Program Rewards to the Full Wedding Party
The David’s Bridal Diamond Loyalty program already boasts nearly 3 million members, and now the retailer is broadening its appeal to the entire wedding party — even the flower girl.…
News October 18
FTC Tackles Tricky Subscription Tactics with Click-to-Cancel Rule
The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up.…
News October 18
Lidl Launches New Appeal to U.S. Shoppers: ‘We’re the Super-est Supermarket’
Discount grocer Lidl is a big player in Europe, with more than 12,000 stores in 32 countries. But its reception since launching in the U.S. in 2015 has been more…
News October 18
Dollar General’s pOpshelf Refreshes Stores, Loyalty Program and App
Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of this year, offering 10 reward points for each dollar spent and a…
News October 18
Amazon Tests out (Another) New Grocery Format
Whole Foods is beloved for its focus on natural, healthy products, but it can be limiting. That’s why Whole Foods’ owner Amazon is reportedly testing out a number of grocery…
News October 18
CVS Appoints Insider as New CEO
CVS Health has named David Joyner as its new President and CEO, replacing the departing Karen Lynch, who stepped down in agreement with the company’s board of directors. Current chairman…
News October 18
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