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Mobile Channel Expanding As Macy’s, JC Penney Launch Sales Initiatives

The mobile phone is quickly emerging as a new sales channel, with mainstream department stores JC Penney and Macy’s adopting new mobile initiatives with high expectations. Other consumer brands are…

News October 2

Mobile Marketing Strategies Yield Greater ROMI than Traditional Media

For the best-in-class companies that have taken the leap into mobile marketing, 65% are satisfied with their average Return on Marketing Investment (ROMI) compared to 40% satisfaction with ROMI for…

News October 1
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The 7-Point Checklist for Building Out A Successful Mobile Marketing Channel

Editor’s Note: The following is the second article in a three-part series on mobile and retail that explores where, how and what to leverage when launching your mobile strategy. View…

News October 1

AAFES Adds Task Management App From Reflexis

The Army and Air Force Exchange (AAFES), which operates more than 3,150 retail facilities for U.S. military service members, retirees, and their families in more than 35 countries and all…

News September 24
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Shopper Attitude Analysis Helps Shape Retailers’ Sales, Marketing Strategies

TJMaxx shoppers were more confident than Gap shoppers during the difficult economic times in late 2008, giving TJMaxx an edge in bringing in sales, according to ForecastIQ, a service of…

News September 24
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Tips to Optimize User Experience for the eCommerce Store Front

What makes an eCommerce Web site a success? Obviously you must have a differentiated, quality product or service to sell and a marketing strategy to sell it. The performance of…

News September 24
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Research Shows Providing Price Comparisons Wins Shopper Loyalty

Consumers are more loyal to retailers who provide information on competitors’ prices, according to the e-tailing group report “Comparison Shopping is a Way of Life,” published in September of 2009.…

News September 17
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Leading Salon Streamlines Inventory & Interactions From Walk-in To POS

While some retailers are struggling to win customers over in a recession, the service retail sector is thriving. Knowing that people still need haircuts, the key objective at Ratner Companies…

Features September 16
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IKEA Execs Discuss Launch Of US Loyalty, Use Of Mobile Medium

Well known for its innovative approach customer relationship management, home furnishings retailer IKEA has been giving customers all over the world something to talk about. Focused on providing consumers with…

News September 15
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