Retail TouchPoints

Latest Posts

SaaS Dashboard Speeds Sales, Inventory Data To Apparel Merchandisers

Retailers can make quicker ordering and merchandising decisions because they are receiving sales information up to a half day sooner from Theory, a New York-based apparel manufacturer and wholesaler. Using…

News January 29

Cross-Channel Players Dominate Interbrand Design Forum’s Brand Value Index

In calculating the brand valuations of top retailers, Interbrand Design Forum’s recently found that 47 of the 50 brand leaders measured in the survey were cross-channel retailers. WalMart ran away…

News January 29

RetailWire: Sears to Test New Online/Drive-Through Concept

It’s becoming increasingly common today for retailers to offer store pick-up as an option for consumers ordering product online. Sears Holdings is looking to take the convenience factor associated with…

News January 29

Sephora Glosses Up Mobile Web Offering With Debut of MobileVoice Reviews App

Mobile applications continuing to gain momentum in the retail sector as Sephora and Intuit recently debuted MobileVoice, a product review application from BazaarVoice specially designed to allow customers to access…

News January 22

Sears Adds Appliances, In-Store Pickup Features To Sears2go Mobile App

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse, purchase and schedule delivery or pickup for major home appliances like refrigerators…

News January 22

Forrester: Shopper’s Show Cross-Channel Eagerness, But Satisfaction Levels Slump

Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s the conclusion of a Forrester Research report on cross-channel customer satisfaction, which…

News January 22

5 Key Trends From NRF Which May Separate The “Has Beens,” The “Survivors” & “Thrivers”

Against a backdrop of Gottschalks joining the ranks of retailers to file Chapter 11 and Circuit City in the process of auctioning off its assets, the NRF Big Show definitely…

News January 16

New Reports Show Mobile Shopping Nearing Big Impact On Store Experience

Already a competitive advantage, cross channel capabilities are about to become an even more distinct differentiator with the arrival of mobile commerce. While both consumers and marketers have been slow…

News January 16

New Consumer Loyalty Consolidation Solutions Showcased At NRF Show

Customer loyalty programs remained a hot topic of interest at the 2009 National Retail Federation’s Big Show in NYC earlier this week, and several new innovations debuted with the goal…

News January 15
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank