Retail TouchPoints

Latest Posts

Solution Spotlight: First Insight Brings Consumer Trends to Retail Decision Makers

Concept: First Insight is aimed at connecting retailers and manufacturers to the voice of the consumer to optimize and streamline critical business decisions. By tapping into the current thinking of…

News April 22

Bazaarvoice Teams with Google to Bring Product Reviews to Google Search and Ads

Bazaarvoice, a leader in hosted social commerce applications yesterday announced at the Social Commerce Summit 2010 that it has partnered with Google to share high-quality product review content from Bazaarvoice…

News April 22

Mobile the Next Frontier for Consumer Marketing

By Jay Henderson, Director of Product Marketing, Unica The tremendous success and media buzz around Apple’s iPhone and Google’s Android have marketers paying a lot more attention to mobile marketing. …

News April 22

Foursquare Social App Gives Retailers Location-Based Loyalty TouchPoint

Keeping pace with the social scene, Foursquare is emerging as another way consumers can keep friends informed about their whereabouts and favorite places to shop. The startup presents a new…

News April 15

New Merkle Research Offers Insights on Consumers’ Mobile Email Behavior

Mobile users younger than age 40 are more likely to access their personal email via mobile devices compared to older users, with peak access and frequency rates for those in…

News April 15

Market Basket Analytics: Using Transactional Data to Increase Sales and Customer Satisfaction

By Bill Robinson, Senior Advisor, QuantiSense In today’s market, it’s more important than ever for retailers to understand their customers and their buying patterns. If you don’t have exactly what…

News April 15

Walmart & Costco Lead Loyalty Pack In Colloquy’s 2010 Retail Loyalty Index

Customers claim the highest loyalty to Walmart in many of the grocery, personal care and department store regional categories, while Costco boasts the highest customer loyalty ratings in three out…

News April 15

Consumers Continuing To Cross Channels To Prep Purchases According To New Study

A growing majority of consumers are using two or more channels to browse, research and purchase products, according to a new study from ATG. The study, titled “Cross Channel Commerce:…

News April 8

7 Tips to Optimize Site Search and Capture Higher Conversions

By Shaun Ryan, CEO, SLI Systems A satisfying site search experience that delivers relevant results and additional features can generate more than a good feeling for your site visitors —…

News April 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank