Retail TouchPoints

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5 Ways to Act on Data Gleaned From Customer Analytics

By Ziad Nejmeldeen, Director of Science, Quantum Retail For retailers, turning customer analytics into actionable business decisions can be a daunting task. This is especially true for the largest retailers, where…

News September 2

Build-a-Bear to Re-launch Web Store For Enhanced Personalization & Engagement

Build-a-Bear Workshop will re-launch its web site on ATG Commerce OnDemand, according to a press release. The interactive entertainment retailer of customized stuffed animals is looking to enhance the unique,…

News August 30
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Best Buy, American Eagle, TSA, Macy’s Check In With New Shopkick Mobile App

While Facebook Places, Foursquare and Gowalla have hinted at the potential of location-based apps by having customers “check in” while they are shopping at a particular location, a new mobile…

News August 26

CRM Optimization: Using The Latest Tools To Make Friends In Retail

By Stanton Kawer, CEO of Blue Chip I don’t want another text message or Facebook update, I want a friend. In the retail industry, our approach to CRM platforms has…

News August 26

Nordstrom Links Bricks & Clicks With Cross Channel Visibility

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in to the latest news and…

News August 26

Enrolling Customers In Mobile Pay Networks Could Triple Cross Channel Effectiveness

Retailers who start now building an enrolled customer base for mobile applications and mobile payments will be ahead of the game in the competition to garner the fast-growing mobile commerce…

News August 19

Solution Spotlight: ILoveVelvet Tailors Shopping Experience For Enhanced Loyalty & Quick Payment

Concept:Today, retailers not only compete with each other — they compete with the ease and personalization of Internet shopping. In a cutthroat market, retailers are looking for ways to attract…

News August 18

Banana Republic; Urban Outfitters Shine In Email Design Look Book

With email continuing to serve as a core hub for other interactive channels, it is becoming more imperative for retailers to leverage the channel to optimize engagement, branding and ultimately,…

News August 12

Walmart-Owned Sam’s Club Targets In-Store Shoppers With Mobile Services

By Dan Butcher, Associate Editor, Mobile Marketer Editor’s Note: This article is an excerpt from Mobile Marketer, the news leader in mobile marketing, media and commerce. Sam’s Club is ramping…

News August 12
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