Retail TouchPoints

Latest Posts

New Holiday Outlook Provides Insights Into Attracting ‘Value-Driven Shoppers’

With Black Friday only weeks away, retailers are preparing last-minute strategies to attract and engage the new “value-driven consumer,” who will be searching for the best deals, and using new…

News October 21

NCR’s Mobiqa Acquisition Could Boost Convergence Of Mobile/Kiosk Channels

The announcement this week that NCR Corp., a leader in assisted- and self-service solutions, had acquired mobile content company Mobiqa, signaled not only a merger of the two companies but…

News October 21

A Prescriptive Guide To Including Mobile & Social In Cross Channel Marketing

By Gib Bassett, Director of Marketing, Signal The end game to reaping the benefits of cross channel marketing is to obtain a 360- degree view of customer channel preferences and…

News October 21

Social Media Search Key Trend for Holiday Shopping

The social sphere continues to demonstrate how word of mouth can positively and negatively serve retail brands, but its potential for search and gift guiding is coming to life in…

News October 14

Increasing Cross Channel Expectations Examined In Shopper Preference Study

Cross channel expectations have risen dramatically over the past year. Consumers expect to complete an order anywhere (61%), modify an order anywhere (74%) and track an order anywhere (87%). These…

News October 14

5 Key Steps to Expanding Your Global Customer Reach Online

By Mark Begin, President of asknet The world marketplace is within reach and creating great opportunities to sell products globally at minimal expense.  The advancing age of the internet and…

News October 14
ShopRunner-Logo

Pet Smart, Dicks, GNC Join Forces For New ShopRunner Loyalty Program

Taking a collaborative approach to loyalty and a new spin on combating the continued market share growth of Amazon, major retailers joined forces earlier this week for the launch of…

News October 7

Best Buy & The Container Store Streamline Customer Receipts

Best Buy and The Container store have each launched QuickReceipts, a program designed to automatically collect, store and organize customer receipts from stores and retailers’ web sites. Business and financial…

Features October 7

MEF Americas 2010 Event To Focus On Mobile Media & Commerce Strategies

2010 has been a growth year for mobile content and mobile commerce across the Americas — Latin America is now the world’s second largest mobile market, and together with North…

News October 7
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank