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Social Sharing’s Impact on Customer Experience Examined in New Strategy Guide
Tactics like “Share Within Your Network (SWYN)” have emerged as critical success factors for reaching and communicating with customers. A new special report from Retail TouchPoints, titled the “Marketer’s Guide…
News September 9Family Dollar Rolls Out Optimization Solution To Balance Price Strategy
Focused on providing cost-conscious consumers with a wide assortment at budget prices, Family Dollar is tapping technology from Revionics, Inc. to optimize pricing for the chain’s rapidly expanding product assortment.…
News September 92 Crucial Questions for Cross-Channel Success
By Josh Gordon, Director of Marketing, Knotice Mobile has developed as a viable direct digital marketing channel, it seems, at the speed of light. What began as a simple marketing…
News September 9Kenneth Cole To Kick Off Mobile As Key ‘Gateway’ For Coming Holiday Season
Retailers are planning to dial up their mobile initiatives this holiday season as they look to nurture the “everywhere consumer” and connect across a variety of touch points. After launching…
News September 25 Ways to Act on Data Gleaned From Customer Analytics
By Ziad Nejmeldeen, Director of Science, Quantum Retail For retailers, turning customer analytics into actionable business decisions can be a daunting task. This is especially true for the largest retailers, where…
News September 2Build-a-Bear to Re-launch Web Store For Enhanced Personalization & Engagement
Build-a-Bear Workshop will re-launch its web site on ATG Commerce OnDemand, according to a press release. The interactive entertainment retailer of customized stuffed animals is looking to enhance the unique,…
News August 30
Best Buy, American Eagle, TSA, Macy’s Check In With New Shopkick Mobile App
While Facebook Places, Foursquare and Gowalla have hinted at the potential of location-based apps by having customers “check in” while they are shopping at a particular location, a new mobile…
News August 26CRM Optimization: Using The Latest Tools To Make Friends In Retail
By Stanton Kawer, CEO of Blue Chip I don’t want another text message or Facebook update, I want a friend. In the retail industry, our approach to CRM platforms has…
News August 26Nordstrom Links Bricks & Clicks With Cross Channel Visibility
Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in to the latest news and…
News August 26
