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Walmart and Sam’s Club Announce Price Reductions on Thousands of Goods
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Online Customer Satisfaction Reaches Lowest Level Since 2004
While online retail continues to thrive, new research shows that online customer satisfaction has weakened, indicating that some companies may have negatively impacted their business with strategies implemented during the…
News February 17Cellfire and Location Labs Partner To Deliver Location-Driven Grocery Coupons
Cellfire Inc. is partnering with Location Labs, a provider of mobile Location-as-a-Service infrastructure and applications, for its Store Alerts feature in the new Cellfire iPhone and Android applications. The feature sends real-time…
News February 17ISD Gears Up For InSight Payments Conference In Las Vegas
ISD Corporation, a provider of secure payment management software for merchants, will host the InSight Payments Conference March 23–25, 2011 in Las Vegas at the Monte Carlo hotel. InSight is…
News February 175 Ways to Create Customer-Centric Service at the Return Counter
By Robert E. Walters, VP of Sales & Marketing, The Retail Equation More and more retailers are seeking innovative ideas to deliver customer service excellence at the return desk in…
Executive Viewpoints February 17Borders To Honor Loyalty Program And Gift Cards Through Bankruptcy
Borders has filed Chapter 11 bankruptcy but says “business operations continue as normal,” in a statement posted on a new web page titled www.bordersreorganization.com. The statement reads: “In light of…
News February 16750,000 Shoppers Scan More Than 3 Million Products Using shopkick Location-Based App
Location-based marketing and rewards continue to draw shoppers in-store. shopkick, the location-based shopping app that rewards shoppers simply for visiting stores, recently announced that its active user base has expanded…
News February 14JCPenney Rolls Out iPad Devices To Provide Interactive Access To Product Info
Tablet technology is the cool, new kid on the retail block, so it’s no surprise that JCPenney (JCP) is taking steps to leverage iPads in-store for an enhanced customer experience.…
News February 11TouchPoints TV: David Dorf, Oracle Retail
David Dorf, Oracle Retail Dorf talked about the importance of implementing technology that will facilitate efficient global expansion, including localization requirements for different countries. To deliver effective Business Intelligence strategies,…
News February 11Radio Shack, Steve Madden Execs To Share Multi-Channel Retail Strategies During NRF Innovate 2011 Conference
As retail technology, social media and mobility have seriously shifted the consumer mindset and shopper expectations, retailers are challenged to stay ahead of the curve by leveraging these concepts as…
News February 10
