Retail TouchPoints

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Study Finds Retailers Responded To 68% Of Holiday Complaints Sent Via Social Media

By listening and proactively responding to complaints on the social web, retailers have an opportunity to turn disgruntled customers into brand advocates. Retail companies are embracing this notion, as they…

News March 4

SAS Looks To Integrate Marketing Management With Assetlink Acquisition

You’ve heard of category killers. SAS thinks it has a category creator. With the acquisition of marketing resource management pioneer Assetlink, SAS believes it has stretched beyond the standard marketing…

Features March 3

Bulletin Board: Week of 2-28-2011

 L.L.Bean, Macy’s Earn Stevie Awards Chris McCormick, President & CEO, at L.L. Bean was awarded Global Sales Leader of the Year, and Macy’s was recognized with the People’s Choice Stevie…

News March 3

RTP Spotlights 10 Innovative Solutions In The First Annual Next-Gen Retail Awards Report

As cutting edge technologies such as social media and smart phones continue to drive consumers’ approach to shopping, retailers are challenged to effectively define and execute strategies that deliver a…

Features March 3

GUESS? Reduces Costs And Increases Shipments With Warehouse Management System Upgrade

At the early stages of developing a retail brand, generating demand is the one of the greatest priorities, but as the demand for the brand grows, new challenges emerge around…

News March 3

The Retail Rush To Cloud Computing For Forecasting And Pricing Solutions

By Rafael Gonzalez Caloni, Executive Vice President of Marketing, Predictix The cloud is all the rage these days, from Microsoft’s “to the cloud” commercials to the NRF Big Show, where…

Executive Viewpoints March 3

Jos. A. Bank; Geeks.com Drive Incremental Improvement Via Predictive Segmenting

As online retail continues to surge, there are more opportunities for e-Tailers to capitalize on the impact of cross-channel shopping. Online advertising is one way retailers can improve their brand…

News March 2

The Bon-Ton Stores Cuts Costs Via Digital Signage and Pricing Integration

While the economy has recently shown signs of recovery, retailers have been challenged to tighten their belts and cut costs wherever possible throughout the last few years. The Bon-Ton Stores,…

News March 1

Study Reveals Majority of Retailers Are Under-Utilizing Online Video

As many as 40% of the top retail web sites have no significant video presence, according to a Q4 report released by SundaySky titled State of Video In E-Commerce. Retailers…

News February 28
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