Retail TouchPoints

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Six Ways To Transform Software Into Emotional Concepts that Customers Love and Buy

I remember a January afternoon in our start-up company’s Dallas showroom. Mycolleagues and I were perfecting our pitch to sell digital marketing software to indie store owners.  We were coming…

Executive Viewpoints October 27

Thank Google-ness, It’s Windows?

Mobility is a treacherous business. Cell phones only are used for an average of 18 months before dropping down toilets, falling off tables and general m-wear-and-tear drives consumers back into…

News October 27

LUSH Cosmetics Partners With Demandware To Enhance Its e-Commerce Experience

New e-Commerce solutions and capabilities are providing retailers with prime opportunities to expand their brands internationally. In response to these new developments, hair, skin and body cosmetic provider LUSH Cosmetics…

News October 26

BuyCostumes.com Aims To Set Halloween Sales Records With Mobile Optimized Site

Approximately 70% of Americans are expected to celebrate Halloween this year, up from 63.8% in 2010, according to results from the National Retail Federation’s “2011 Halloween Consumer Intentions and Actions…

News October 25

Gander Mountain Adopts Revionics Price Optimization To Boost Customer Satisfaction And Sales

Retailers must maintain consistent pricing, markdown and promotion strategies across stores and channels to meet the needs of today’s research-savvy, price-conscious consumers. Gander Mountain Company, a specialty outdoor retailer, is…

News October 24

What Retailers Can Learn From Luxury Brands

As the powers of mobile, social and web continue to develop, retailers must implement compelling multimedia elements such as photos, video and blogging to excel in the space. The luxury…

Features October 21

2011 Customer Engagement Awards Spotlight Innovative Retail Strategies

In its first Customer Engagement Awards, Retail TouchPoints is honoring the retail innovators that have successfully implemented unique and creative customer engagement strategies. Savvy retailers know that customer engagement is…

Features October 20

Merchants, Analysts Debate The Longevity of Daily Deals

Daily deals have emerged as a way for retailers to increase customer acquisitions and overall purchase rates. Sites such as Groupon and LivingSocial offer consumers limited-time deals and specials for…

Features October 20

TimeTrade Releases SaaS Self-Service Appointment Scheduling Solution

TimeTrade recently announced the availability of TimeTrade Retail 2.0, a new SaaS solution designed to enable self-service appointment scheduling for retailers’ customers. The announcement was presented during the inaugural members…

News October 19
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