Retail TouchPoints

Winning Holiday Email Tactics You Can Use Throughout The New Year

This past year, for the first time ever, I did all of my holiday shopping online.  I didn’t set foot inside the mall or buy any gifts at crowded stores. …

Holiday Shopping Trends Highlight The Increasing Importance Of A Mobile Strategy

When referring to all the shopping that went on between Thanksgiving and Christmas Day 2011, the term “holiday” has been replaced by a different modifier — mobile. Millions turned to…

Kronos Streamlines Workforce Management Via InTouch Time Clock

Editors’ note: We have simplified the Retail TouchPoints Solution Spotlight. The new form is available here. The proliferation of mobile devices and channels has changed the way consumers interact with…

VICS Study Shows Item-Level RFID Gaining Traction

More retailers are initiating RFID pilots to track in-store item sales, according to a study recently released by the Voluntary Interindustry Commerce Standards Association (VICS). The report, titled “RFID Nears…

Town Shoes Selects PeopleAnswers’ HR Solution To Improve Employee Recruitment

Town Shoes has selected a web-based employee assessment tool from PeopleAnswers to improve the quality of its hiring process. The solution helps Town Shoes more accurately prescreen manager and associate…

Happy Campers: Customer Satisfaction & What it Means for Your Business

rtpblog:

rtpblog: The C. Wonder SoHo flagship. Amy Shecter, President of C. Wonder, provides insight on C. Wonder’s cross-channel strategy in a recent video interview. 

Retail TouchPoints Blog: Optimizing Mobile Marketing To Deliver The Ultimate Customer Experience

Retail TouchPoints Blog: Optimizing Mobile Marketing To Deliver The Ultimate Customer Experience rtpblog: This is an excerpt from a Digby blog post in which Retail TouchPoints’ Associate Editor, Alicia Fiorletta,…