Retail TouchPoints

Latest Posts

Facebook Buys Instagram To Solidify Position In Mobile and Social Media Space

Social networking powerhouse Facebook announced that it acquired photo sharing app Instagram for $1 billion on April 9, 2012. The news was unveiled by Facebook CEO Mark Zuckerberg via a…

Features April 16

CXPA Spotlights Customer Experience And Best Practices

As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling and consistent brand experience. However, many merchants are struggling to remove communication…

Features April 13

Toynk Toys Boosts Online Sales By 359% With Marketplace Optimization

Multichannel retailers can reach more customers and drive more revenue by selling through online marketplaces such as Amazon.com, Buy.com, eBay and other top comparison shopping services. But in order to…

Features April 12

New Study Spotlights Need To Promote Online Channels In Store

The key to a successful cross-channel strategy relies on retailers’ ability to “connect the dots” between online initiatives and physical stores. However, many retailers are struggling to optimize this vital…

News April 11

4 Tips For Investing In Social Commerce [Infographic]

In the social media realm, following brands on Twitter or “liking” them on Facebook are not the only ways consumers are motivated to make purchase decisions. As many as 75%…

Executive Viewpoints April 10

Exclusive Survey Report: The Push Toward Social Commerce

 While most consumers already are entrenched in using social media channels every day, most retailers are still working out the kinks of their social commerce strategies. Just less than half…

Features April 10

IBM Retail User Group Conference Focuses On EMV; All Retailers Invited

How can retailers achieve high performance in an environment where many are battling just to keep from falling behind change? And what’s all the buzz about “EMV,” why do retailers…

Features April 10

Using The iPad For Retail Training

Lower cost investments, advances in technology and an increasing number of new products are bringing more retail support devices to the sales floor.  One of them is mobile, which retailers…

News April 10

Payvment Social IQ Helps Retailers Harvest Sales and Engagement From Facebook

Social commerce has jumped from buzz worthy to a must-have strategy for many retailers. Additionally, social networks, particularly Facebook, have become prime real estate to harvest not only engagement, but…

News April 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank