Retail TouchPoints

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How to Get on Shoppers’ ‘Nice Lists’ This Holiday Season

Featuring: Brandon Rael, Director and Consult Partner, Kyndryl Brandon Rael has decades of retail industry experience. As a member of RetailWire’s BrainTrust, a Rethink Retail Top Industry Influencer, and part…

Podcasts October 28

As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing…

Features October 27

Bark and Crocs Collab on New ‘Paw-Wear’ for Pups

Bark, the omnichannel dog brand and creator of BarkBox, is partnering with Crocs on a new foot, er, paw-wear collection for furry friends. Current subscribers of BarkBox and Super Chewer,…

News October 25
The Brooklyn Museum Corner Shop

Brooklyn Museum Corner Shop

To celebrate its 200th anniversary (yes, you read that right — 200!), the Brooklyn Museum treated itself to some glow ups, including a new line of branded merch, a refreshed…

News October 25

Walmart to Launch Same-Day Pharmacy Delivery Nationwide

Walmart has begun integrating prescription medications into its delivery offerings in six states, with plans to expand to 49 states by the end of January 2025. Customers in Arkansas, Missouri,…

News October 25

Tractor Supply to Purchase Online Pet Pharmacy

Tractor Supply will purchase the privately held online pet pharmacy Allivet in an all-cash transaction that the retailer plans to fund through its balance sheet. Purchase price information for the…

News October 25

UPDATE: Federal Judge Grants FTC Request to Block Tapestry’s Acquisition of Capri

[Update as of 10/25/24] A federal judge has granted the Federal Trade Commission (FTC)‘s motion for a preliminary injunction to block the merger of two of America’s largest luxury houses…

News October 25

From Omnichannel to Polychannel: How FMCG Shopping is Changing

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different…

Executive Viewpoints October 25
One of the most important pieces of the post-purchase experience is communication.

How to Navigate the Post-Purchase Communication ‘Minefield’

There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience with a brand even after a purchase is completed. In fact, 53%…

Features October 25
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