Retail TouchPoints

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Who Owns Profitability in Retail?

It is not uncommon for success to be shared in retail when times are good, especially when profitability has increased for the organization.  However, when profitability drops, fingers are always…

Executive Viewpoints May 22

Responsys, Bazaarvoice Enhancement Helps Marketers Personalize And Trigger Social Marketing Messages

As more people research and purchase products online, consumer feedback such as comments, ratings and reviews have become critical to retailers and their marketers. In today’s interactive social networks, responding…

News May 22

Svpply Launches New Programs To Build Online Retail Districts

Svpply, a social shopping site, has launched “We Want This!,” a program that enhances SEO by allowing retailers to build “retail districts” by targeting discounts to their most influential members…

News May 22

Campus Colors Implements Managed Service Solution, Increases E-Commerce Sales

Campus Colors, a collegiate sportswear retailer, recently announced a collaboration with Ability Commerce, an e-Commerce developer, to implement a managed service model for the retailer’s Amazon storefront. After partnering with…

News May 22
Channel_Innovation_Awards_2012_Cover_2

Channel Innovation Awards Recognize Republic, 8 Other Retail Leaders

  Retail TouchPoints is proud to present the second annual Channel Innovation Awards, honoring retailer leaders who are achieving cross-channel success in today’s challenging retail environment. This year a UK…

News May 22

Chico’s Averts Storm-Related Data Loss, Cuts Operational Costs By 75%, With Modular HP Datacenters

As hurricane season approaches (officially starting June 1), merchants may recall last year’s spate of tropical storms and hurricanes, four considered “major.” This upset to retail stores and central operations…

Features May 21

Heuristic Number 4: Like — Builds Bonds and Trust [FastCompany]

This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com

Executive Viewpoints May 18

VF Outlet Creates Social Media Presence, Generates 33,000+ “Likes” In 10 Months

VF Outlet, a discount fashion retailer with more than 70 locations, recently partnered with Stream Companies, a full-service advertising agency, to launch a Flash Sales platform on Facebook. Through a…

News May 17

New Oracle Study: Live Help Beats Ratings & Reviews

In a fall 2011 poll of more than 3,100 consumers in 15 countries, Oracle Retail found that 57% of respondents find Live Help on a web site more important than…

News May 17
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