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Duane Reade Announces Green Transportation Initiative, Cuts Vehicle Pollution By 20%
Duane Reade is reducing the impact of air pollution from vehicle deliveries by 20% with 14 new electric delivery trucks that will replace almost 25% of the company’s truck fleet.…
News July 24Mattel Optimizes Mobile Experience, Integrates PayPal Mobile Express Checkout Into New M-Commerce Site
As consumers continue to tap into their smartphones to research potential purchases, mobile commerce will continue to increase and impact overall retail sales. In fact, mobile commerce sales are expected…
News July 23TouchPoints TV: Javed Chaudry, ViVOtech
Javed Chaudry, ViVOtech Within the last decade, the mobile market has evolved exponentially: Between the enhanced capabilities of smartphones, to the development and continued adoption of tablets. As a…
News July 23IBM Unveils Augmented Reality Mobile Shopping App For In-Store Engagement
Shoppers are demanding more personalized offers, communications and item recommendations from retailers today. As a result, they are more willing to share personal information with retailers to ensure these experiences…
News July 20South Moon Under Drives 24% Conversion Rate With Shopping Cart Abandonment Email Campaign
Despite the rise of mobile and social marketing strategies, email has remained a powerful tool for retailers to educate consumers on their brand, recommend items and most importantly, recover lost…
News July 19New Research Spotlights Opportunities For Big Box Retailers
Big box retailers such as Kmart, Target and Walmart strive to provide a “one-stop shop” for today’s time-starved and deal-oriented consumers. With these retailers selling groceries, toiletries, home goods, and…
News July 18Customer Disservice [Infographic]
It is no secret that satisfied customers equal good business. However, a majority of American consumers are dissatisfied with the service they receive, both in-store and online: nearly 80% have…
Executive Viewpoints July 17SoLoMo And The New Frontier Of Customer Loyalty
Following is Part 1 of Retail TouchPoints’ two-part Customer Loyalty Report feature. This report will spotlight the rise of the SoLoMo shopper and how today’s retailers are keeping pace with…
News July 17What’s Holding Back Retailers From Adopting Chip And PIN In The U.S.?
I heard recently that the adoption of chip and PIN technologies for credit and debit cards can cut fraud losses by 60%. In Brazil, for example, almost 100% of cards have been…
Executive Viewpoints July 17
