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Aritzia’s U.S. Revenue Jumps 54% as Store Expansion Continues
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Bob’s Stores Makes Shopper Data Security A Top Priority
Keeping customer information safe is imperative to establishing customer trust and loyalty. Every day, retailers are tasked to keep all forms of shopper data — from credit card accounts to…
Features December 28Bonobos Leverages Surveys To Harness Voice Of The Customer
Web-based customer surveys provide retailers with direct feedback regarding cross-channel shopping experiences, marketing campaigns and inventory. More merchants are connecting surveys to their e-Commerce sites, social networking accounts and email…
News December 27Needle Announces New Partnerships With 10 Retailers
Needle, an online chat solution provider, recently announced 10 new international retail and e-Commerce customers. These new partners span several industries, such as travel, apparel, electronics, sporting goods and handbags.…
News December 26IDC Predicts Technology Trends And Turning Points For Omni-Channel In 2013
As 2013 rapidly approaches, the retail industry has a “cautious optimism and strong appetite for technology-assisted profitable growth,” according to a recent webcast from IDC Retail Insights. The web conference,…
News December 26Holiday Window Displays In New York The Lord & Taylor window display on 5th Avenue in NYC is proof of how tradition never goes out of style: from snow globes…
Executive Viewpoints December 21Price Sentiment Declines 27% On Black Friday And Cyber Monday
Smart marketers are sharpening their focus on insights from social impressions ― the ultimate source of customer sentiment. As reported by Retail TouchPoints in a recent feature article about data…
News December 21Oracle Acquires Eloqua In $871 Million Deal
Oracle announced today that it will acquire Eloqua, Inc. for approximately $871 million, or $23.50 per share. Eloqua is a provider of cloud-based marketing automation and revenue performance management software.…
News December 20BI Gains Traction In WFM Solutions For Improving Customer Service
Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many retailers are unable to effectively serve their shoppers, as showrooming, increased labor…
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Executive Viewpoints December 19
